BAD_INPUT_ERROR

Resolved

(@sonnshine)

I’ve installed WP Simple Shopping Cart, and I thought I had followed the configuration and setup steps correctly. I’ve verified the email address is correct. The most common culprit from searching seems to be spaces, but when I look at the code behind the button, I am not seeing any…

I would be grateful if anyone could see what I am obviously missing.

The code below is the result of selecting a book and the page, and attempting to checkout. Any book seems to do it. I’m on 4.6.4, the most current version.

Thank you.

<form action="https://www.paypal.com/cgi-bin/webscr" method="post" target="_blank">
	            <input type="hidden" name="item_name_1" value="Rapids Mainstream">
	            <input type="hidden" name="amount_1" value="25.00">
	            <input type="hidden" name="quantity_1" value="1">
	            <input type="hidden" name="item_number_1" value="">
	        
	            <input type="hidden" name="item_name_2" value="Traces On Tracks">
	            <input type="hidden" name="amount_2" value="25.00">
	            <input type="hidden" name="quantity_2" value="1">
	            <input type="hidden" name="item_number_2" value="">
	        <input type="hidden" name="shipping_1" value="7.50"><input type="hidden" name="no_shipping" value="2"><input type="image" src="https://sunbowfarm.org/wp-content/plugins/wordpress-simple-paypal-shopping-cart/images/paypal_checkout_EN.png" name="submit" class="wp_cart_checkout_button wp_cart_checkout_button_1" style="" alt="Make payments with PayPal - it\'s fast, free and secure!"><input type="hidden" name="return" value="https://sunbowfarm.org?reset_wp_cart=1"><input type="hidden" name="cancel_return" value="https://sunbowfarm.org"><input type="hidden" name="notify_url" value="https://sunbowfarm.org/?simple_cart_ipn=1">
            <input type="hidden" name="business" value="the_correct_email_address">
            <input type="hidden" name="currency_code" value="USD">
            <input type="hidden" name="cmd" value="_cart">
            <input type="hidden" name="upload" value="1">
            <input type="hidden" name="rm" value="2">
            <input type="hidden" name="charset" value="utf-8">
            <input type="hidden" name="bn" value="TipsandTricks_SP"><input type="hidden" name="custom" value="wp_cart_id%3D641%26ip%3D149.137.190.63"></form>

The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Contributor mbrsolution
(@mbrsolution)

3 years ago

Hi, can you share the shortcodes you are currently using. This will help me find out why this is happening in your site. Also it is important to know that working with the plain text editors works best when adding shortcodes.

Kind regards.
Thread Starter sonnshine
(@sonnshine)

3 years ago
The Add to Cart buttons use this short code
[wp_cart_button name=”Traces On Tracks” price=”25.00″ shipping=”2.50″]
Then I have a widget block (Divi Theme) with this shortcode
[always_show_wp_shopping_cart]

The cart loads and displays, I can clear it, but when I click on the PayPal button, I get the error

Also, FWIW, I tried to also use a checkout page, that was not Divi edited, just the [show_wp_shopping_cart] shortcode, and same error.
- This reply was modified 3 years ago by sonnshine.
Plugin Contributor mbrsolution
(@mbrsolution)

3 years ago
Hi, I checked the URL you shared above and it was displaying on my end the actual shortcodes and not the button and or the cart. In regards to your error message, can you carry out a plugin/theme conflict test. Also make sure the double quotes are correct as per the shortcode below.
```
[wp_cart_button name="Traces On Tracks" price="25.00" shipping="2.50"]
```
Kind regards.
Thread Starter sonnshine
(@sonnshine)

3 years ago

I’m sorry, I disabled that plugin yesterday evening to try some other workarounds. It has been re-enabled now, if you need/want to inspect the elements.

I have disabled all other plugins, and swapped themes, and the error persists, so it does not seem to be a theme or plugin conflict. Simple Shopping Cart is also listed by Elegant Themes, the Divi creator as an excellent choice for use with that theme, so unless some update since that was written has changed how they interact, that also supports the idea it is not a theme conflict.

My initial research into this problem discovered many cases where an extra space, wrong quotes (single or tic marks instead of double quotes) currency symbol or other excess characters were used, including some trailing spaces. I have not been able to locate any place where an obvious typo can be located.

Thread Starter sonnshine
(@sonnshine)

3 years ago

Ah – I believe I have puzzled it out. I suspect the customer does not have a business level PayPal account. When I change the email address to use a different email address, which I know has a Business account, it works as intended. My suspicion is the business owner account is just a personal account. I will verify that with him today and if it is the case, consider this issue put to bed!

Viewing 5 replies - 1 through 5 (of 5 total)

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