Bad Support

  • lashram

    (@lashram)


    1 day, 5 hours ago

    Having issues with TutorLMS on my site and the 24/7 support isn’t live, I wanted to work through my issues in real time and their only offer was for me to provide access to my admin. Absolutely not! I don’t trust anyone with admin access unsupervised!

    Luckily it’s opensource and I have some skills …

Viewing 1 replies (of 1 total)
  • Nafiz

    (@urnafiz)

    14 hours, 2 minutes ago

    Hello @lashram,

    We are sorry to hear about your experience and understand your frustration. In some cases, we may request additional information so we can investigate, resolve issues more quickly and effectively. However, we completely respect your decision. Please note that we are always doing our best to support you.

Viewing 1 replies (of 1 total)

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