[23-Feb-2022 02:42:41] /wp-content/plugins/backwpup/src/Http/Client/WpHttpClient.php: Dropbox API: cURL error 28: Operation timed out after 5000 milliseconds with 0 bytes received
[23-Feb-2022 02:42:42] ERROR: Step aborted: too many attempts!
[23-Feb-2022 02:42:42] One old log deleted
[23-Feb-2022 02:42:42] ERROR: Job has ended with errors in 1594 seconds. You must resolve the errors for correct execution.
I’m getting the same issue when trying to backup to DropBox.
[26-Feb-2022 13:23:21] 1. Try to send backup file to Dropbox …
[26-Feb-2022 13:23:21] Authenticated with Dropbox of user: ########
[26-Feb-2022 13:23:21] Uploading to Dropbox …
[26-Feb-2022 13:23:21] Beginning new file upload session
[26-Feb-2022 13:23:46] /public_html/wp-content/plugins/backwpup/src/Http/Client/WpHttpClient.php: Dropbox API: cURL error 28: Operation timed out after 5001 milliseconds with 0 bytes received
[26-Feb-2022 13:23:48] 2. Try to send backup file to Dropbox …
[26-Feb-2022 13:23:48] Authenticated with Dropbox of user: ########
[26-Feb-2022 13:23:48] Uploading to Dropbox …
[26-Feb-2022 13:23:55] /public_html/wp-content/plugins/backwpup/src/Http/Client/WpHttpClient.php: Dropbox API: cURL error 28: Operation timed out after 5000 milliseconds with 0 bytes received
[26-Feb-2022 13:23:57] 3. Try to send backup file to Dropbox …
[26-Feb-2022 13:23:57] Authenticated with Dropbox of user: ########
[26-Feb-2022 13:23:57] Uploading to Dropbox …
[26-Feb-2022 13:24:09] /public_html/wp-content/plugins/backwpup/src/Http/Client/WpHttpClient.php: Dropbox API: cURL error 28: Operation timed out after 5000 milliseconds with 0 bytes received
[26-Feb-2022 13:24:10] ERROR: Step aborted: too many attempts!
I’m getting the same error on a few backups on different domains. I have removed the app, installed and reconfigured everything. Still getting errors.
The default timeout from WordPress may be set relatively low (5 seconds) on some sites. The next plugin update will resolve the issue by not relying on the WordPress timeout, but for now, be timeout could be increased by installing this small plugin or adding the filter in its file to your theme:
https://drive.google.com/uc?export=download&id=1899nLEcttL7UJHWzUb_ck_S2ITbTHjQW
This should resolve the error until the next update was released. Please let us know how it works for you or when any questions remain. Thanks!
When will the next update be released? I manage over 100 sites and it’s going to be a lot of work installing the plugin just to fix this bug.
I tried putting this code in the functions file in the first site, and it created a CRITICAL ERROR.
I’m encountering the same error and have dozens of sites with BackWPUp connected to Dropbox. When will an update be released?
@renenee @mossifer
You should use the plugin version instead of directly putting the code in your theme functions file to avoid syntax errors.
In case you manage a lot of sites, there is a plugin called MainWP that can help you control multiple sites at one, also the plugin support BackWpUp too, I would recommend you check this one.
The next update is under development, I will update you when there is a new version.
Thank you!
