Backup UpDraftPlus didn’t work

  • Resolved nutrioteca

    (@nutrioteca)


    5 years, 4 months ago

    Hello. I have an URGENT problem. I restored my website to the previous backup, but now my website is out of configuration. I hope you can help me!

    I installed a new theme, but I didn’t like the result. I restored to the previous backup, but now my website is out of configuration. The only plugin I have installed is UpDraftPlus, but it doens’t work.

    • This topic was modified 5 years, 4 months ago by nutrioteca.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter nutrioteca

    (@nutrioteca)

    5 years, 4 months ago

    I tried to use the plugin again, and now it shows me this message:

    “Recuperando (si es necesario) y preparando los ficheros de respaldo…

    Los archivos de la copia de seguridad han sido procesados, pero con algunas advertencias. Si todo está bien, ahora vuelve a presionar «Restaurar» para continuar. De lo contrario, primero cancela y corrige cualquier problema.

    Respaldo de: https://nutrioteca.com (versión: 5.5.3)
    Advertencias:

    El fichero (backup_2020-11-06-1642_nutriotecacom_e918709d62f8-plugins.zip) fue encontrado, pero tiene un tamaño (84704584) diferente al que era esperado (82607431) – puede estar corrupto.”

    What should I do?

    This is the link of the latest backup: https://drive.google.com/file/d/1mClPAEYGy6L_iAiJyaiPC9aWxkaZwwle/view?usp=sharing

    • This reply was modified 5 years, 4 months ago by nutrioteca.
    Plugin Contributor bcrodua

    (@bcrodua)

    5 years, 4 months ago

    Hi,

    Apologies for the delay.

    Please can you download a fresh copy of the plugins.zip file and re-upload to your destination site. Do you still get the same message? If so, Please can you try to proceed and let us know if you are getting problems after the restoration.

    Thanks,
    Bryle

    Thread Starter nutrioteca

    (@nutrioteca)

    5 years, 4 months ago

    Hi Bryle,

    I uploaded the file manually. No message appeared this time, but there are no changes to my website. What else can I do please?

    Thanks in advance.

    Thread Starter nutrioteca

    (@nutrioteca)

    5 years, 4 months ago

    Bryle. I noticed that in my drive I have 2 backups from the same day yesterday, one weighs 58 and the other 78 MB. With the 58 I do not get any message when loading it, but after uploading it my website remains the same. And when I uploaded the 78 MB one, I got the same message from yesterday.

    Which one should I use, and why doesn’t the plugin accept either one?

    Plugin Contributor bcrodua

    (@bcrodua)

    5 years, 4 months ago

    Hi,

    Apologies for the late reply.

    Please can you download all your backup files to your desktop and attempt to open the files? Are you able to extract them all just fine?

    Am I correct, that after the restore you are not seeing the changes?

    Regards,
    Bryle

Viewing 5 replies - 1 through 5 (of 5 total)

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