Backup failed at 20%

  • Resolved monzab

    (@monzab)


    2 years, 11 months ago

    Hi,

    I have just installed your plugin and started the first backup but it fialed at 20%. My code is BMI-iftEvvNs-04600. Can you help?

    Thank you

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Efe Dinler

    (@efedinler1)

    2 years, 11 months ago

    Hi @monzab ,

    Judging by your debug code, I see that your backup process has been completed and a backup has been properly created. Could you kindly check the “Manage & Restore Backup(s)” section of the plugin page and see if the backup file is listed there?

    If not, please let me know and we will investigate further. Thank you! 🙂

    Plugin Support MixHa

    (@mixha)

    2 years, 11 months ago

    Hey @monzab ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.

    Kind regards

Viewing 2 replies - 1 through 2 (of 2 total)

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