backup failed

Dear @martadiana ,

Hope you’re fine.

Could you, please, send the requested log file if you’re still facing the issue?

Same issue here.

Date: 2020-12-16 19:50:00 UTC
Reloads: ON
User mode: Free
BackupGuard version: 1.5.3
Supported archive version: 5
Database prefix: wp_fhtl_
Site URL: http://www.bamjamboise.com
Home URL: http://www.bamjamboise.com
Uploads path: /var/www/vhosts/bamjamboise.com/httpdocs/wp-content/uploads
Site installation: standard
OS: Linux
Server: Apache
User agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36
PHP version: 5.6.40
MySQL version: 5.5.5
Int size: 8
Int lib: gmp
Memory limit: 128M
Max execution time: 30
Disk free space: 391.8GB
CURL available: Yes
Openssl version: OpenSSL 1.0.1e-fips 11 Feb 2013
CURL version: 7.29.0 / SSL: NSS/3.44 / libz: 1.2.7
Email notifications: OFF
FTP passive mode: OFF
Exclude paths:
Tables to exclude:
Number of rows to backup: 10000
AJAX request frequency:
Environment: WordPress 5.2.9
Backup mode: Manual
Backup type: files,database

2020-12-16 19:50:00: Start backup
2020-12-16 19:50:00: Reload method set to ajax
2020-12-16 19:50:00: Start backup database
2020-12-16 19:50:00: Total tables to backup: 66
2020-12-16 19:50:00: Total rows to backup: 35654
2020-12-16 19:50:00: Start backup table: wp_fhtl_options
2020-12-16 19:50:00: End backup table: wp_fhtl_options
2020-12-16 19:50:00: Start backup table: wp_fhtl_commentmeta
2020-12-16 19:50:00: End backup table: wp_fhtl_commentmeta
2020-12-16 19:50:00: Start backup table: wp_fhtl_comments
2020-12-16 19:50:00: End backup table: wp_fhtl_comments
2020-12-16 19:50:00: Start backup table: wp_fhtl_eg_grids
2020-12-16 19:50:00: End backup table: wp_fhtl_eg_grids
2020-12-16 19:50:00: Start backup table: wp_fhtl_eg_item_elements
2020-12-16 19:50:00: End backup table: wp_fhtl_eg_item_elements
2020-12-16 19:50:00: Start backup table: wp_fhtl_eg_item_skins
2020-12-16 19:50:00: End backup table: wp_fhtl_eg_item_skins
2020-12-16 19:50:00: Start backup table: wp_fhtl_eg_navigation_skins
2020-12-16 19:50:00: End backup table: wp_fhtl_eg_navigation_skins
2020-12-16 19:50:00: Start backup table: wp_fhtl_ewwwio_images
2020-12-16 19:50:00: End backup table: wp_fhtl_ewwwio_images
2020-12-16 19:50:00: Start backup table: wp_fhtl_links
2020-12-16 19:50:00: End backup table: wp_fhtl_links
2020-12-16 19:50:00: Start backup table: wp_fhtl_postmeta
2020-12-16 19:50:00: End backup table: wp_fhtl_postmeta
2020-12-16 19:50:00: Start backup table: wp_fhtl_posts
2020-12-16 19:53:00: SGExceptionExecutionTimeError: Execution timeout error [File: /var/www/vhosts/bamjamboise.com/httpdocs/wp-content/plugins/backup/com/core/backup/SGBackup.php, Line: 128, URL: /wp-admin/admin-ajax.php]

• This reply was modified 5 years, 3 months ago by bamstaff.

Will do. New post has been added to the forum.

Dear @martadiana ,

It is 10000 by default.
What we are asking you is to decrease it to 1000 and then trying another backup.

Hello @bamstaff ,

Thank you for opening the other thread. We will continue the communication with you there.