• Resolved ozzytd

    (@ozzytd)


    I have been trying for weeks to backup my website. Both manual and scheduled backups never finish successfully. I have tried using Pingdom to help with the possibility of lacking traffic but after a week and a half, that has not seemed to work. I will mention that I am backing up to dropbox and there is more than enough available space and I have the most current free version of UpdraftPlus.

    Someone, please tell me what steps I need to try! I am afraid to do any work on my site without a current backup.

    Below is a copy of the backup log file:
    https://drive.google.com/open?id=15EiUtMUSa0fVk1dCZ0-HjaY9doY4VNbi

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Could you try to reduce the backup archive split size. This will split the backup into smaller, more manageable files.

    To do this, open the ‘expert settings’ section of the UpdraftPlus Settings tab, and find the ‘split backups every’ option. Set this to 25Mb save your settings and run a new process.

    Do you still get the same issue?

    I would also recommend upgrading your PHP version to 7.x.
    See FAQ: https://updraftplus.com/php-version-matter/

    Thanks!

    Thread Starter ozzytd

    (@ozzytd)

    @bcrodua
    That worked. Thank you! Should I still upgrade the PHP version to 7.x? Also, can you explain why this worked?

    danazirkle

    (@danazirkle)

    I am having the exact same problem and thought this would be the fix for me, but sadly it didn’t work. Is there anything else that I can try?
    I too am trying to backup to Dropbox.

    Thanks for any advice!

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    For complete details, please check FAQ: https://updraftplus.com/faqs/how-much-resources-does-updraftplus-need/

    Regards,
    Bryle

Viewing 4 replies - 1 through 4 (of 4 total)

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