Back up error

Resolved

(@alengarcia)

while i was backing up, got this error message.
saying copy this log and show it to support.

=-=–=-=-=-

[STEP] [2021-04-23 18:10:24] Initializing backup...
[INFO] [2021-04-23 18:10:24] Backup & Migration version: 1.0.9
[INFO] [2021-04-23 18:10:24] Site which will be backed up: http://tanzadeh.com
[INFO] [2021-04-23 18:10:24] PHP Version: 7.2.25
[INFO] [2021-04-23 18:10:24] Web server: Apache
[INFO] [2021-04-23 18:10:24] Max execution time (in seconds): 259200
[INFO] [2021-04-23 18:10:24] Checking if backup dir is writable...
[INFO] [2021-04-23 18:10:24] Initializing custom error handler
[INFO] [2021-04-23 18:10:24] Premium plugin is enabled and activated
[SUCCESS] [2021-04-23 18:10:24] Yup it is writable...
[INFO] [2021-04-23 18:10:24] PHP CLI is available – plugin will try to run server script.
[STEP] [2021-04-23 18:10:24] Scanning files...
[WARN] [2021-04-23 18:10:28] This file is quite big consider to exclude it, if backup fails: /services17/webpages/util/t/a/tanzadeh.site.aplus.net/tanzadeh.com/public/wp-content/backup-d0qmqqnG95Oi/A.Tanzadeh-p6mw44.zip.upWZlb (724.46 MB)
[WARN] [2021-04-23 18:10:28] This file is quite big consider to exclude it, if backup fails: /services17/webpages/util/t/a/tanzadeh.site.aplus.net/tanzadeh.com/public/wp-content/backup-d0qmqqnG95Oi/A.Tanzadeh-phfs41.zip.U9z7n0 (777.96 MB)
[WARN] [2021-04-23 18:10:28] This file is quite big consider to exclude it, if backup fails: /services17/webpages/util/t/a/tanzadeh.site.aplus.net/tanzadeh.com/public/wp-content/backup-d0qmqqnG95Oi/A.Tanzadeh-p8o9nz.zip.QrkZTf (804.74 MB)
[WARN] [2021-04-23 18:10:28] This file is quite big consider to exclude it, if backup fails: /services17/webpages/util/t/a/tanzadeh.site.aplus.net/tanzadeh.com/public/wp-content/backup-d0qmqqnG95Oi/A.Tanzadeh-pizcb0.zip.ctRUTs (810.14 MB)
[WARN] [2021-04-23 18:10:28] This file is quite big consider to exclude it, if backup fails: /services17/webpages/util/t/a/tanzadeh.site.aplus.net/tanzadeh.com/public/wp-content/backup-d0qmqqnG95Oi/A.Tanzadeh-p53c1b.zip.hNEELY (840.05 MB)
[WARN] [2021-04-23 18:10:28] This file is quite big consider to exclude it, if backup fails: /services17/webpages/util/t/a/tanzadeh.site.aplus.net/tanzadeh.com/public/wp-content/backup-d0qmqqnG95Oi/A.Tanzadeh-osqw0s.zip (1.01 GB)
[WARN] [2021-04-23 18:10:28] This file is quite big consider to exclude it, if backup fails: /services17/webpages/util/t/a/tanzadeh.site.aplus.net/tanzadeh.com/public/wp-content/backup-d0qmqqnG95Oi/A.Tanzadeh-ovu042.zip (1.01 GB)
[WARN] [2021-04-23 18:10:28] This file is quite big consider to exclude it, if backup fails: /services17/webpages/util/t/a/tanzadeh.site.aplus.net/tanzadeh.com/public/wp-content/backup-d0qmqqnG95Oi/A.Tanzadeh-oxdk0x.zip (1.01 GB)
[WARN] [2021-04-23 18:10:28] This file is quite big consider to exclude it, if backup fails: /services17/webpages/util/t/a/tanzadeh.site.aplus.net/tanzadeh.com/public/wp-content/backup-d0qmqqnG95Oi/A.Tanzadeh-ouaga3.zip (1.01 GB)
[WARN] [2021-04-23 18:10:28] This file is quite big consider to exclude it, if backup fails: /services17/webpages/util/t/a/tanzadeh.site.aplus.net/tanzadeh.com/public/wp-content/backup-d0qmqqnG95Oi/A.Tanzadeh-pb9k6e.zip.qgxCbI (1.19 GB)
[WARN] [2021-04-23 18:10:28] This file is quite big consider to exclude it, if backup fails: /services17/webpages/util/t/a/tanzadeh.site.aplus.net/tanzadeh.com/public/wp-content/backup-d0qmqqnG95Oi/A.Tanzadeh-oyx4ci.zip (1.29 GB)
[WARN] [2021-04-23 18:10:28] This file is quite big consider to exclude it, if backup fails: /services17/webpages/util/t/a/tanzadeh.site.aplus.net/tanzadeh.com/public/wp-content/backup-d0qmqqnG95Oi/A.Tanzadeh-p0go2i.zip (1.29 GB)
[WARN] [2021-04-23 18:10:28] This file is quite big consider to exclude it, if backup fails: /services17/webpages/util/t/a/tanzadeh.site.aplus.net/tanzadeh.com/public/wp-content/backup-d0qmqqnG95Oi/A.Tanzadeh-p20807.zip (1.29 GB)
[WARN] [2021-04-23 18:10:28] This file is quite big consider to exclude it, if backup fails: /services17/webpages/util/t/a/tanzadeh.site.aplus.net/tanzadeh.com/public/wp-content/backup-d0qmqqnG95Oi/A.Tanzadeh-p3js43.zip (1.29 GB)
[WARN] [2021-04-23 18:10:28] This file is quite big consider to exclude it, if backup fails: /services17/webpages/util/t/a/tanzadeh.site.aplus.net/tanzadeh.com/public/wp-content/backup-d0qmqqnG95Oi/A.Tanzadeh-p53c1b.zip (1.3 GB)
[WARN] [2021-04-23 18:10:28] This file is quite big consider to exclude it, if backup fails: /services17/webpages/util/t/a/tanzadeh.site.aplus.net/tanzadeh.com/public/wp-content/backup-d0qmqqnG95Oi/A.Tanzadeh-pjwuln.zip.kJ8VaK (1.31 GB)
[WARN] [2021-04-23 18:10:28] This file is quite big consider to exclude it, if backup fails: /services17/webpages/util/t/a/tanzadeh.site.aplus.net/tanzadeh.com/public/wp-content/backup-d0qmqqnG95Oi/A.Tanzadeh-peco1a.zip.p2COEE (1.32 GB)
[WARN] [2021-04-23 18:10:28] This file is quite big consider to exclude it, if backup fails: /services17/webpages/util/t/a/tanzadeh.site.aplus.net/tanzadeh.com/public/wp-content/backup-d0qmqqnG95Oi/A.Tanzadeh-pktf5g.zip.n3qoC8 (1.47 GB)
[WARN] [2021-04-23 18:10:28] This file is quite big consider to exclude it, if backup fails: /services17/webpages/util/t/a/tanzadeh.site.aplus.net/tanzadeh.com/public/wp-content/backup-d0qmqqnG95Oi/A.Tanzadeh-p9q002.zip.kIJhSu (1.51 GB)
[WARN] [2021-04-23 18:10:28] This file is quite big consider to exclude it, if backup fails: /services17/webpages/util/t/a/tanzadeh.site.aplus.net/tanzadeh.com/public/wp-content/backup-d0qmqqnG95Oi/A.Tanzadeh-pfw8cv.zip.IY568Y (1.54 GB)
[WARN] [2021-04-23 18:10:28] This file is quite big consider to exclude it, if backup fails: /services17/webpages/util/t/a/tanzadeh.site.aplus.net/tanzadeh.com/public/wp-content/backup-d0qmqqnG95Oi/A.Tanzadeh-p86g0e.zip.kbjokh (1.55 GB)
[WARN] [2021-04-23 18:10:28] This file is quite big consider to exclude it, if backup fails: /services17/webpages/util/t/a/tanzadeh.site.aplus.net/tanzadeh.com/public/wp-content/backup-d0qmqqnG95Oi/A.Tanzadeh-pct436.zip.bU4qCm (1.55 GB)
[WARN] [2021-04-23 18:10:28] This file is quite big consider to exclude it, if backup fails: /services17/webpages/util/t/a/tanzadeh.site.aplus.net/tanzadeh.com/public/wp-content/backup-d0qmqqnG95Oi/A.Tanzadeh-pkpis9.zip.ttb1Tw (1.62 GB)
[WARN] [2021-04-23 18:10:28] This file is quite big consider to exclude it, if backup fails: /services17/webpages/util/t/a/tanzadeh.site.aplus.net/tanzadeh.com/public/wp-content/backup-d0qmqqnG95Oi/A.Tanzadeh-pkiwbc.zip (1.66 GB)
[STEP] [2021-04-23 18:10:28] Checking free space, reserving...
[INFO] [2021-04-23 18:10:28] Requires at least 43269336534 bytes. [40.3 GB]
[INFO] [2021-04-23 18:10:28] Disk free space function is disabled by hosting.
[INFO] [2021-04-23 18:10:28] Using dummy file to check free space (it can take some time).
[DOWNLOAD GENERATED] File downloaded on (server time): 2021-04-23 18:12:01
[DOWNLOAD GENERATED] Last update (seconds): 97 seconds ago
[DOWNLOAD GENERATED] Last update (date): 2021-04-23 18:10:24

-=-=–=-=-

Please advise.

thanks
Alan

Viewing 1 replies (of 1 total)

Plugin Support backupsupport
(@backupsupport)

4 years, 11 months ago

Hi @alengarcia

Sorry for such a late reply, but for some reason we didn’t get notification about your post.

Solution for you is quite simple.
Go to first section expand exclusion rules (under Files heading).

It will show you more options, then uncheck all and leave as marked only “Exclude by directory path”. Then in the text area paste this path: /services17/webpages/util/t/a/tanzadeh.site.aplus.net/tanzadeh.com/public/wp-content/backup-d0qmqqnG95Oi – and save the settings.

It will exclude backups from other plugins, which causes the issue (due to its huge size).

As you are premium user please next time email us [ support (at) backupbliss dot com ] we will try to respond as fast as possible here 🙂

If above won’t help also, please contact us via email.
We will provide more solution for your individual case.

Let me know if that help 🙂
Thank you!

Viewing 1 replies (of 1 total)

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