@animagic,
I am assuming you have the automatic backup enabled.
What is the backup interval set to?
Can you please check the log file called “wp-security-log-cron-job.txt” to see if it has the following entry:
DB Backup – Scheduled backup is enabled. Checking if a backup needs to be done now…
I want to first establish if the cron job for the DB backup is at least firing.
I have the backup interval set to every 1 Day, with Keep 30 and it is enabled. I have tried every 1 Hour, 2 Days and a few other intervals but nothing works. It also looks like the wp-security-log-cron-job.txt file is empty as if it’s never even fired before. This goes for all 4 locations of the file.
Web Server 1 – Development and Production directories (with singular installs of AIO Security, not a multi-site install)
Web Server 2 (redundant mirror) – Development and Production directories
Looks like somehow the cron job has not been scheduled on your site.
Try deactivating and reactivating the AIOWPS plugin from the “Plugins” menu.
This action should start all WP cron schedules. Then check the “wp-security-log-cron-job.txt” file and make sure that you see a log for the cron job.
Still not having any luck. Reactivate and deactivate does not write to the cronjob.txt file. I’ve looked at the cronjob-handler.php file and related files and I don’t see any errors in my files either. I can’t speak for the previous developer before me but I don’t see any edits or changes to the files so they should all be base install .php files. Possibly uninstall and reinstall the plugin?
Yes try deactivating and deleting the plugin and then re-installing.
If still no luck, you should then try testing to see if another plugin is interfering – ie, deactivate all plugins (including AIOWPS) and then only activate the AIOWPS. Then check that log file again.
Hi animagic how are you going with this issue?
Hi there,
I have not looked at the issue lately as I have been doing manual updates nearly daily anyways. After looking through my files, I still have no automated backups. I am guessing there is a cross-server issue. My SQL DB has its own server and is not on the same server as WordPress is so the WordPress server would have to FTP the backup file from the SQL server to the Web server which is where the issue lies.