Attachment link not working for order email

  • Resolved javiergrosa

    (@javiergrosa)


    4 years, 5 months ago

    Hi!
    We’re having some issues with the plugin, attachment link works perfectly when we visualize the order preview on our web, but it’s not working in the order confirmation email an it happens randomly.
    When you click the button it simply sends you to a blank page without any error message.
    We’re using:
    Woocommerce product attachment: Version 1.9.1
    WordPress version: 5.7.2
    Woocommerce Version 5.4.2

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Hitendra Chopda

    (@hitendra-chopda)

    4 years, 5 months ago

    Hello Javiergrosa,

    Thanks for reaching out to us.

    We have reviewed that, you are using an old version of our plugin and woocommerce, WordPress that might be causing an issue.

    Can you first please update our plugin to the 2.0 version in which we have fixed email attachment issues.

    Let us know your feedback after the upgrade. If you are getting any errors then please share them here so we can review your queries in more detail.

    Let us know still you have any queries on this.

    Best Regards,
    Hitendra & Dotstore Team

Viewing 1 replies (of 1 total)

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