Plugin Contributor
Lap
(@lapzor)
Hi,
Is there any error messages visible?
https://kb.mc4wp.com/solving-connectivity-issues/
Thanks for letting us know.
Hi!
There are no error message displayed.
Plugin Contributor
Lap
(@lapzor)
So what exactly happens when you fill the API key and click “Save” ?
Plugin Contributor
Lap
(@lapzor)
Since there have been no replies for awhile I will now mark this ticket as “resolved”. If you are still experiencing this issue or you have a similar problem, please create a NEW ticket. Thank you!
Nothing happens when I fill in the key. It acts as if it’s saving, but it does not.
If I exit the page and return or refresh, the APi key remains blank – like I never put it in.
Hello,
Can you please make sure that you are using the latest version of our plugin and can you please also try disabling all other plugins and test? This can help us rule out any conflict issue with other plugins.
Plugin Contributor
Lap
(@lapzor)
We improved the error reporting in our plugin. Please generate the problem again and copy the full error response here, in a new post, if you still have this issue.
Since there have been no replies for awhile I will now mark this ticket as “resolved”. If you are still experiencing this issue or you have a similar problem, please create a NEW ticket. Thank you!
