Any Ajax isnt working
-
Hello there.
Since some weeks ago, all the ajax based functions stopped to work on my WC.
For example, if I search for a new plugin, that working icon never stops spinning and doesn’t show any result – I have to hit F5 to see the results.But in some cases, this got more complex – like product import or export, becase we can’t see the Finished screen and can’t download the .CSV
Can someone help me?
The page I need help with: [log in to see the link]
-
Hi @dbaldan –
Usually when something goes awry like this, it can be traced to a plugin or theme conflict.
Here are some troubleshooting steps you can take to resolve this issue:
1.) To begin, please make sure that your theme and all plugins are up to date.
2.) Try to deactivate all the plugins except for WooCommerce to see if the issue persists. If the problem goes away, re-activate and test each plugin to see if you can determine which plugin the problem originates from.
3.) If the above does not resolve the issue, try switching your theme to the Storefront theme (https://woocommerce.com/storefront/) and see if it works correctly. If it does, you’ll want to contact your theme’s developers and see if they have a fix/update.
If the above steps don’t resolve the issue, please feel free to send us your System Status Report to help us troubleshoot. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it into your reply here.
Hi @m155y5 thanks for your reply.
I’ve renamed all plugin folders and left only the Woocommerce plugin – nothing had changed.Any other idea?
Extra info: when I try to delete an inactive plugin, I receive an erro message…but the plugin is removed.Here is the system report:
### WordPress Environment ### WordPress address (URL): http://www.primeinterway.com.br Site address (URL): http://www.primeinterway.com.br WC Version: 3.6.2 Log Directory Writable: ✔ WP Version: ❌ 5.1.1 - Há uma nova versão do WordPress disponível (5.2.2) WP Multisite: – WP Memory Limit: 64 MB WP Debug Mode: ✔ WP Cron: – Language: pt_BR External object cache: – ### Server Environment ### Server Info: Apache/2.4.29 (Ubuntu) PHP Version: 7.2.19-0ubuntu0.18.04.2 PHP Post Max Size: 8 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 cURL Version: 7.58.0 OpenSSL/1.1.1 SUHOSIN Installed: – MySQL Version: 5.7.27-0ubuntu0.18.04.1-log Max Upload Size: 2 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ❌ O seu servidor não possui a classe SoapClient ativada - alguns métodos de pagamento que usam SOAP podem não funcionar como esperado. DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 3.6.2 WC Database Prefix: wp_ MaxMind GeoIP Database: ✔ Tamanho total do banco de dados: 651.59MB Tamanho dos dados do banco de dados: 295.29MB Tamanho do índice do banco de dado: 356.30MB wp_woocommerce_sessions: Dados: 21.55MB + Índices: 0.27MB wp_woocommerce_api_keys: Dados: 0.02MB + Índices: 0.03MB wp_woocommerce_attribute_taxonomies: Dados: 0.02MB + Índices: 0.02MB wp_woocommerce_downloadable_product_permissions: Dados: 0.02MB + Índices: 0.06MB wp_woocommerce_order_items: Dados: 0.02MB + Índices: 0.02MB wp_woocommerce_order_itemmeta: Dados: 0.08MB + Índices: 0.09MB wp_woocommerce_tax_rates: Dados: 0.02MB + Índices: 0.06MB wp_woocommerce_tax_rate_locations: Dados: 0.02MB + Índices: 0.03MB wp_woocommerce_shipping_zones: Dados: 0.02MB + Índices: 0.00MB wp_woocommerce_shipping_zone_locations: Dados: 0.02MB + Índices: 0.03MB wp_woocommerce_shipping_zone_methods: Dados: 0.02MB + Índices: 0.00MB wp_woocommerce_payment_tokens: Dados: 0.02MB + Índices: 0.02MB wp_woocommerce_payment_tokenmeta: Dados: 0.02MB + Índices: 0.03MB wp_woocommerce_log: Dados: 0.02MB + Índices: 0.02MB wp_commentmeta: Dados: 0.02MB + Índices: 0.03MB wp_comments: Dados: 0.05MB + Índices: 0.09MB wp_icl_content_status: Dados: 0.02MB + Índices: 0.02MB wp_icl_core_status: Dados: 0.02MB + Índices: 0.02MB wp_icl_flags: Dados: 0.02MB + Índices: 0.02MB wp_icl_languages: Dados: 0.02MB + Índices: 0.03MB wp_icl_languages_translations: Dados: 0.20MB + Índices: 0.13MB wp_icl_locale_map: Dados: 0.02MB + Índices: 0.00MB wp_icl_message_status: Dados: 0.02MB + Índices: 0.03MB wp_icl_mo_files_domains: Dados: 0.02MB + Índices: 0.02MB wp_icl_node: Dados: 0.02MB + Índices: 0.00MB wp_icl_reminders: Dados: 0.02MB + Índices: 0.00MB wp_icl_strings: Dados: 5.52MB + Índices: 7.03MB wp_icl_string_packages: Dados: 0.02MB + Índices: 0.00MB wp_icl_string_pages: Dados: 247.80MB + Índices: 338.78MB wp_icl_string_positions: Dados: 0.20MB + Índices: 0.08MB wp_icl_string_status: Dados: 0.02MB + Índices: 0.02MB wp_icl_string_translations: Dados: 5.52MB + Índices: 2.52MB wp_icl_string_urls: Dados: 0.27MB + Índices: 0.31MB wp_icl_translate: Dados: 0.14MB + Índices: 0.02MB wp_icl_translate_job: Dados: 0.02MB + Índices: 0.02MB wp_icl_translations: Dados: 0.25MB + Índices: 0.63MB wp_icl_translation_batches: Dados: 0.02MB + Índices: 0.00MB wp_icl_translation_status: Dados: 0.19MB + Índices: 0.02MB wp_layerslider: Dados: 0.02MB + Índices: 0.00MB wp_layerslider_revisions: Dados: 0.02MB + Índices: 0.00MB wp_links: Dados: 0.02MB + Índices: 0.02MB wp_options: Dados: 3.28MB + Índices: 0.23MB wp_pmxi_files: Dados: 0.02MB + Índices: 0.00MB wp_pmxi_history: Dados: 0.02MB + Índices: 0.00MB wp_pmxi_images: Dados: 0.06MB + Índices: 0.00MB wp_pmxi_imports: Dados: 0.02MB + Índices: 0.00MB wp_pmxi_posts: Dados: 0.02MB + Índices: 0.00MB wp_pmxi_templates: Dados: 0.02MB + Índices: 0.00MB wp_postmeta: Dados: 6.45MB + Índices: 4.48MB wp_posts: Dados: 2.52MB + Índices: 0.50MB wp_termmeta: Dados: 0.08MB + Índices: 0.09MB wp_terms: Dados: 0.08MB + Índices: 0.09MB wp_term_relationships: Dados: 0.13MB + Índices: 0.08MB wp_term_taxonomy: Dados: 0.08MB + Índices: 0.09MB wp_usermeta: Dados: 0.05MB + Índices: 0.03MB wp_users: Dados: 0.02MB + Índices: 0.05MB wp_wc_download_log: Dados: 0.02MB + Índices: 0.03MB wp_wc_product_meta_lookup: Dados: 0.05MB + Índices: 0.09MB wp_wc_webhooks: Dados: 0.02MB + Índices: 0.02MB ### Post Type Counts ### attachment: 1244 avia_framework_post: 32 customize_changeset: 3 nav_menu_item: 70 page: 31 post: 11 product: 710 rdcf7_integrations: 1 revision: 130 scheduled-action: 1 shop_order: 51 wpcf7_contact_form: 1 ### Security ### Secure connection (HTTPS): ❌ Sua loja não está usando HTTPS. Saiba mais sobre HTTPS e certificados SSL. Hide errors from visitors: ✔ ### Active Plugins (25) ### WPML Multilingual CMS: por OnTheGoSystems – 4.2.7.1 All in One SEO Pack: por Michael Torbert – 3.1.1 Click to Chat for WhatsApp: por HoliThemes – 1.6 Contact Form 7: por Takayuki Miyoshi – 5.1.3 Development Mode for Jetpack: por Leland Fiegel – 1.0.1 Jetpack por WordPress.com: por Automattic – 7.2.1 Kadence WooCommerce Email Designer: por Kadence Themes – 1.2.0 Tradução (Loco): por Tim Whitlock – 2.2.2 Perfect WooCommerce Brands: por Alberto de Vera Sevilla – 1.7.6 Product CSV Import Export (BASIC): por WebToffee – 1.6.5 SMTP Mailer: por naa986 – 1.0.7 Checkout Field Editor for WooCommerce: por ThemeHiGH – 1.3.2 WooCommerce Product Attachment: por Thedotstore – 1.2.2 – Não testado com a versão ativa do WooCommerce Product Slider and Carousel with Category for WooCommerce: por WP OnlineSupport – 1.4 Woo Products Slider Pro: por Sajjad Hossain Sagor – 1.0 – Não testado com a versão ativa do WooCommerce Booster for WooCommerce: por Algoritmika Ltd – 4.3.1 WooCommerce Multilingual: por OnTheGoSystems – 4.6.5 WooCommerce - Product Importer: por Visser Labs – 1.3.1 WP All Import - WooCommerce Add-On: por Soflyy – 1.4.2 WooCommerce: por Automattic – 3.6.2 WP All Import: por Soflyy – 3.5.1 Contact Form 7 - reCaptcha v2: por IQComputing – 1.1.9 WPML String Translation: por OnTheGoSystems – 2.10.5.1 WPML Translation Management: por OnTheGoSystems – 2.8.6.1 YITH WooCommerce Request A Quote Premium: por YITH – 2.1.8 ### Inactive Plugins (1) ### Integração RD Station: por RD Station – 4.0.4 ### Settings ### API Enabled: – Force SSL: – Currency: BRL (R$) Currency Position: left Thousand Separator: . Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ✔ ### WC Pages ### Base da loja: #511 - /shop/ Carrinho: #512 - /cart/ Finalizar compra: #28 - /checkout/ Minha conta: #29 - /my-account/ Termos e condições: ❌ Página não definida ### Theme ### Name: Enfold Version: 4.5.6 Author URL: https://kriesi.at Child Theme: ❌ – Recomendamos você utilizar um tema filho no caso de você estiver personalizando o WooCommerce em um tema ascendente. Veja como criar um tema filho WooCommerce Support: ✔ ### Templates ### Overrides: – ### Action Scheduler ### Complete: 1 Oldest: 2019-08-30 09:47:23 -0300 Newest: 2019-08-30 09:47:23 -0300 Pending: 0 Oldest: – Newest: – Canceled: 0 Oldest: – Newest: – In-progress: 0 Oldest: – Newest: – Failed: 0 Oldest: – Newest: –Hey there!
I would definitely recommend talking to your host, as there are underlying issues with the site, it seems. If you are still having issues with AJAX, then there’s something deeper going on.
Hopefully that helps! Have a great one!
We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.
The topic ‘Any Ajax isnt working’ is closed to new replies.
