ANOTHER spinning checkout wheel

  • Resolved billryan767

    (@billryan767)


    8 years, 4 months ago

    I’m new to WordPress, and also new to WooCommerce (3.2.5).

    SSL appears fine and on http://whynopadlock.com the test is passed.

    BUT, on the checkout page, and the checkout page only, Firefox says (alongside the padlock) “Firefox has blocked parts of this page that are not secure”.

    A code-savvy friend checked it on the inspection console in Google Chromium, and saw that http://thecirclememphis.com/home/?wc-ajax=update_order_review was not loading.

    That seems to indicate that it was trying to load an insecure page… but that contradicts the apparently successful http://whynopadlock.com test.

    I’m not a developer, and I’m new to WordPress and also WooCommerce. I’ve already spent many hours on this, reading every online article I can find. (Much of what I do read, I’m unable to understand. Not because I’m dumb, but because I have little experience with code, scripts, plugins, and the like. I can barely navigate round the WP Dashboard… and that’s not a joke.)

    This seems to be a common issue. I confess I’m frustrated, because I thought this was all meant to be easy and user-friendly. It’s not being friendly to me — at all.

    I have to fix this. I have ABSOLUTELY NO IDEA what to do or try next.

    Please ask me, in detail, what you need to know, so I can help you help me. I’m smart, and can follow instructions excellently if they’re explained well. But I have absolutely NO idea what to do.

    It also seems that I’m far from the only one with the spinning wheel checkout problem, and many people much more experienced than me have evidently been stymied by this. One of the things I would love to help the good tech support people to understand really fully is that anyone who can’t get their store to work as it should is literally losing money by the day, and maybe by the hour. This is serious business, so to speak. 🙂

    Thank you in advance, so much. I need to be told EXACTLY what to do, in the simplest of terms, as if I were an intelligent child. That works for me! And there’s the real possibility that really clear and workable replies (thank you again!!) will help a lot of other people, too.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    8 years, 4 months ago

    This is the error:

    Mixed Content: The page at 'https://thecirclememphis.com/checkout/' was loaded over HTTPS, but requested an insecure XMLHttpRequest endpoint 'http://thecirclememphis.com/home/?wc-ajax=update_order_review'. This request has been blocked; the content must be served over HTTPS.

    Try clearing any woocommerce related cache and resave your Woo settings. If that doesn’t help, I recommend asking at https://wordpress.org/support/plugin/woocommerce#new-post so the plugin’s / theme’s developers and support community can help you with this.

    Thread Starter billryan767

    (@billryan767)

    8 years, 4 months ago

    Thank you! I do absolutely understand that.

    1. How/where do I clear the WooCommerce related cache, please?
    2. What’s the process for re-saving the Woo Settings?

    (Note: I’ve just activated the ‘Force HTTPS’ plugin, and my understanding is that that’s designed to solve issues like this. But it’s made no difference so far.)

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    8 years, 4 months ago

    Sounds like you need to post on your plugin’s support section: https://wordpress.org/support/plugin/woocommerce#new-post

    Thread Starter billryan767

    (@billryan767)

    8 years, 3 months ago

    Thanks to everyone for their input… but I’ve fixed my problem.

    Or rather, a web developer friend did. I was astonished at the cause. This might possibly help others… I hope so. He reported:

    I’ve fixed the issue.
    In your .htaccess file there was a redirect from “/” to “/home/”
    So it redirected from this
    https://thecirclememphis.com/
    to this:
    https://thecirclememphis.com/home/
    That was incorrect, and was causing the entire website to misbehave, generating all sorts of unexpected redirects.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘ANOTHER spinning checkout wheel’ is closed to new replies.