Analytics Not Working

  • Resolved masnoon

    (@masnoon)


    2 years, 9 months ago

    There is some error with the analytics it shows wrong amount for revenue
    This is a bug that I noticed in the recent update of the plugin
    Please check into it

    The page I need help with: [log in to see the link]

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  • Beauty of Code (woo-hc)

    (@beautyofcode)

    2 years, 9 months ago

    Hi there,

    Thanks for reaching out!

    I understand that the data provided in Analytics is incorrect.

    Can you please do the following and see if this makes any difference:

    • Navigate to Analytics → Settings, scroll down to Date type , and select Date Created on the dropdown:
    • Navigate to WooCommerce → Status → Tools, and click on Clear Analytics Cache
    • Import Historical Data

    If this makes no difference, please can you share a copy of your sites system Status Report so that we can have a better understanding of your sites current environment.

    You can find this via WooCommerce → Status. Select Get system report and then Copy for support. Once you have this, please share the results with us here.

    Cheers!

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