Analysis pages all blank since update
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Are there any known issues with the Marketing and Analytics sections since the update? I’ve disabled all plugins, and enabled a 2021 theme but Analytics shows a blank page at the top tier and marketing is blank except for the coupons sub page. Any ideas? Thanks.
Woocommerce 5.0
Wordpress 5.6.2
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Hi there @ak2447
We don’t have any similar issues being reported at the moment. I have just double-checked and I can see the Marketing and Analytics sub-menus on a clean test site.
With that said, there are a couple of things that I would look into and that could be causing this:
* A conflict with one of your existing plugins (especially if you have caching and/or security plugins installed);
* Issues with your .htaccess.To confirm if the problem is due to a conflict, you can use a staging site and follow the steps outlined here to perform a conflict test: https://docs.woocommerce.com/document/how-to-test-for-conflicts/
If the problem persists with only WooCommerce and a default theme (such as Storefront) active on your site, please check for browser errors to see if anything points to an issue with .htaccess. Here’s how you can find browser errors: https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis
If you do find any errors, please circle back to us with more information on those, and we’ll work on finding the next step here.
Take care!
Hi Rob, turns out there’s a script error.
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Yes I did and there was no change. I’ve done a fresh rebuild and everything is working again. I’m thinking a plugin caused some kind of corruption.
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