An error has occured!

Viewing 12 replies - 16 through 27 (of 27 total)
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  • Plugin Author YOP

    (@yourownprogrammer)

    13 years ago

    Hello

    So far we weren’t able to replicate this issue.

    Could you send us a link to your page so we can take a look?
    You can also email us the link at yop.help{at]gmail.com

    Best Regards,
    YOP Team

    monikos

    (@monikos)

    13 years ago

    What i tested last:
    1. You vote and the animation for loading stop/freeze/ and the pop-up message: “An error has occured!” with button OK is showing.
    2. After you click OK button, the animation dismiss, but the results votes number is the old one, before the vote.
    3. After refreshing of the page, the vote numbers are the NEW correct one….

    Something… stop the script…maybe.

    Plugin Author YOP

    (@yourownprogrammer)

    13 years ago

    What browser are you using?

    monikos

    (@monikos)

    13 years ago

    Mozilla, Chrome, IE 10

    Plugin Author YOP

    (@yourownprogrammer)

    13 years ago

    sounds like an ajax error.

    any chance you can send us the link so we can get the entire error message?

    Best Regards,
    YOP Team

    monikos

    (@monikos)

    13 years ago

    I just send you a link on your email.

    nhcanton

    (@nhcanton)

    12 years, 8 months ago

    I’m having trouble with this too – ie I get a popup with the error message when submitting a vote, then it redirects to a page with /undefined at the end of the url. I wonder if it’s related to my installation using a cdn…

    I would send you a link but I’m not sure where I can find your email to send it to..sorry I’m new to some of this.

    Plugin Author YOP

    (@yourownprogrammer)

    12 years, 8 months ago

    Hello

    You can email us at yop.help{at]gmail.com

    Best Regards,
    YOP Team

    nhcanton

    (@nhcanton)

    12 years, 8 months ago

    Does no response mean that you didn’t receive my email or that you can’t offer help?

    Plugin Author YOP

    (@yourownprogrammer)

    12 years, 8 months ago

    Hi nhcanton,

    We did receive your email. Sorry it took so long to get back to you.

    Please edit yop-poll/js/yop-poll-public.js and where you find
    type: ‘POST’, replace it with type: ‘GET’, and it should fix the problem.

    Best wishes,

    YOP Team

    Paberu

    (@paberu)

    12 years, 2 months ago

    Hello,
    The message “An error has occured” arise when my guests tried to vote and no new votes have been taken.
    Only me can vote from my ip.
    Please help me!

    My web-site http://blog-finansist.ru/

    P.S. Also I sent the same message to your email yop.help{at]gmail.com.
    I am on WP 3.8.

    Anyway I will waiting for your reply.

    wordmaster1

    (@wordmaster1)

    12 years, 1 month ago

    Hi, i have the same problem with WordPress 3.8.1 “an error has occurred!”
    I install and uninstall the plugin and test a lot of options but the problem ocurre apparently arbitrary. Please help,
    thanks

Viewing 12 replies - 16 through 27 (of 27 total)
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