Hello, @asmolyakov
Ahrefs crawler bots are already in our global whitelists.
Please, give us 1-2 days to investigate the issue.
Until we fix it you can add Ahrefs’ IPs to your personal whitelists:
https://help.ahrefs.com/en/articles/78658-what-is-the-list-of-your-ip-ranges
The guide:
https://cleantalk.org/help/blacklist-usage
Hello, @asmolyakov
We’ve analyzed requests from the Ahrefs IP addresses and found search spam requests.
Please, go to your Anti-Spam logs, choose needed request and click “Details”. There you’ll see the text of the request. And it’s obviously spam text.
https://cleantalk.org/my/show_requests
Please, read the articles about search spam at our blog.
https://blog.cleantalk.org
If you have more questions, please contact us via our support ticket system:
https://cleantalk.org/my/support/open
“We’ve analyzed requests from the Ahrefs IP addresses and found search spam requests. ”
And? For what has it been said?
Should I shut down my favorite Ahrefs?
I want to use Ahrefs with my site.
Can I it??
Please, contact us via the Ticket system https://cleantalk.org/my/support/open and send us examples of IP addresses of these Ahrefs.
Paid services can’t be discussed on this forum.
Best regards,
Please, note, the plugin does not block access of Ahrefs bots to the site. They can be blocked only if the system detects search form requests containing spam.
Hello @asmolyakov,
Ahrefs bots do search requests on your site, so if you do not need to protect your search form against spam submissions just turn it off,
WordPress console -> Settings -> Anti-Spam by Cleantalk -> Advanced settings -> “Test default WordPress search form for spam” off.
Does it help?
I suppose it just follows by a link from Internet. For example, if someone posts such link on third-party site,
https://YOUR-SITE.COM/?s=spam+text+here
Ahref’s bots will follow the link and do search request on your site.
By the way, did you try to whitelist the ahrefs IPs?
https://help.ahrefs.com/en/articles/78658-what-is-the-list-of-your-ip-ranges
https://cleantalk.org/my/show_private?service_type=antispam
Any way, if you need further assistance please post support request privately,
https://cleantalk.org/my/support/open
This question is about the Cleantalk paid service.
Any premium or non-plugin questions, as per forum rules, need to be asked at support@cleantalk.org or you could open the Ticket in a private ticket system: https://cleantalk.org/my/support/open
We look forward to answering your questions there.
Почему тогда там написано что про спам я должен задавать вопрос здесь?
Вопросы связанные с защитой от спама или безопасностью сайта пожалуйста задавайте на нашем форуме технической поддержки WordPress.org. Мы будем рады решить ваше обращение как можно быстрее и лучше.
@asmolyakov
We apologize for that. The text is outdated and the WP rules were changed since then.
We will fix that.
Please answer on this:
Why did you not inform me CleanTalk blocks Ahrefs crawler bots.
I have found out this by myself recently!
You have to always inform about this all CleanTalk clients before its installation! Note my remark.
