Thread Starter
bFeeL
(@bfeel)
You answer everyone. Why don’t you answer me? My credit was garbage. Everything turned to the beginning. How do I stop this cycle? When only one thing changes, only the changed thing has to be reset.
Hi, @bfeel
I’m sorry you’ve had to wait, but we are spread thin, and are working our way through questions as quickly as possible.
Can you give us some information about how often this happens?
Are you running any Purge commands?
Any other details you can think of that might help us narrow this down?
Also, please provide your Report number. It can be found in WP Admin > LiteSpeed Cache > Toolbox > Report. Press the Send to LiteSpeed button and then let us know what is displayed in the Report Number area.
Thanks for your patience.
Thread Starter
bFeeL
(@bfeel)
Sorry for my misunderstanding.
LQIP generator worked for 2 days. I updated various plugins. I have published several articles. And then all the created LQIP was reset. I did not run the LQIP reset command. I also found no settings in the menu to turn off auto reset.
Report number: ARZGCCSB
Thank you.
Thanks for the information and the report number. I don’t see anything in the report that would explain this behavior.
We will refund the quota, since we’re not sure what happened here. If you think of any details that might help us track this down, don’t hesitate to get in touch.
Thread Starter
bFeeL
(@bfeel)
Thank you. But if the same thing repeats, how can I show what the problem is? LQIP is worth spending credit, it’s a great feature. Also, the loan refund has not been reflected yet. Have a nice day.
Thread Starter
bFeeL
(@bfeel)
Credit also came. But if I experience the problem again, how can we detect the problem?
Glad to hear you got the credit. We are adding a feature in a future release that will allow us to detect what causes such an event, so this shouldn’t be a problem.
