After woocommerce update, Website not loading

  • Susanarealeinatec

    (@susanarealeinatec)


    12 years, 1 month ago

    Hi,
    I need help with the update. I’ve updated my theme version too, who is apapted for Woo2.1. The problem is after update, the website is not loading, I can’t see the website, and I can’t acces to wp-admin panel.
    I’ve already ativated Debug. But I don’t have any answer with the problem. Only a wide white empty page.

    Could you help me please? Any ideas about what could be the problem?
    Thank you so much
    Regards,
    Susana

    https://wordpress.org/plugins/woocommerce/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Daniel Espinoza

    (@growdev)

    12 years, 1 month ago

    You can turn on debug by adding these lines to the wp-config.php file:

    define('WP_DEBUG', true);
define('WP_DEBUG_LOG', true);
define('WP_DEBUG_DISPLAY', true);

    Then accessing the site and getting the white screen should output something useful to the file located at:

    /wp-content/debug.info
    Thread Starter Susanarealeinatec

    (@susanarealeinatec)

    12 years, 1 month ago

    Thank you Daniel,
    I succeded in updating trought desactivate plugin before updating. But I’ve other problem, I lost “my account” pages.
    Could you help whith this issue?
    Thank you very much for your help.
    Regards
    Susana

    Daniel Espinoza

    (@growdev)

    12 years, 1 month ago

    In the WordPress admin you can go to WooCommerce > System Status, then click on the Tools tab. There is a button there for “Install Pages.” Any missing pages will be added.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘After woocommerce update, Website not loading’ is closed to new replies.