• Resolved GreenNicki

    (@greennicki)


    Hi,

    I have a multisite with one subdirectory. I sell products from both the main website and the subdirectory. Will Affiliates Manager calculate commission for sales off both of these sites? Do I have to set up each of my affiliates twice (in both the main site and the sub-directory) or is there a way to combine the affiliate information into one database.

    Thanks
    Nicki

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Support mbrsolution

    (@mbrsolution)

    Hi Nicki,

    Will Affiliates Manager calculate commission for sales off both of these sites?

    Yes

    Each individual site should have it’s own affiliate system since the databases are separated. This is how WordPress multisite works.

    Kind regards

    Thread Starter GreenNicki

    (@greennicki)

    Thanks for the quick response. So, all my affiliates will need to register with both sites. One final question, if customers move between the two sites before making a purchase, will the original affiliate still me credited with generating the sale?

    Thanks

    Plugin Support mbrsolution

    (@mbrsolution)

    Hi,

    So, all my affiliates will need to register with both sites.

    Yes if they want to get commission for sales in each site.

    if customers move between the two sites before making a purchase, will the original affiliate still me credited with generating the sale?

    Can you clarify this question further.

    Thank you

    Thread Starter GreenNicki

    (@greennicki)

    Thanks again.

    To clarify, if a customer is directed by an affiliate link to our main site (www.bokashiliving.com) but makes a purchase on our sub-directory site (www.bokashiliving.com/ca) will the affiliate be credited with the sale (assuming they are registered as an affiliate on both of our sites).

    Similarly, if a customer is directed by an affiliate link to our main site and visits the sub-directory site, then returns to the main site to make a purchase, with the affiliate still be credited with the sale?

    Hopefully that makes a bit more sense!
    Thanks

    Plugin Support mbrsolution

    (@mbrsolution)

    Hi,

    To clarify, if a customer is directed by an affiliate link to our main site (www.bokashiliving.com) but makes a purchase on our sub-directory site (www.bokashiliving.com/ca) will the affiliate be credited with the sale (assuming they are registered as an affiliate on both of our sites).

    Yes, the affiliate will be awarded a commission from the purchase in the sub site (www.bokashiliving.com/ca).

    Similarly, if a customer is directed by an affiliate link to our main site and visits the sub-directory site, then returns to the main site to make a purchase, with the affiliate still be credited with the sale?

    Yes, the affiliate will be awarded a commission from the purchase in the main site (www.bokashiliving.com/).

    Let me know if you need more information or help? If you don’t need more help, can you mark this support thread as resolved.

    Thank you

    Plugin Author affmngr

    (@affmngr)

    @greennicki, The answer is no because they are actually two different websites.

    Thread Starter GreenNicki

    (@greennicki)

    @affmngr Hmmmm that’s what I thought might happen. Is there a work around?

    Plugin Support mbrsolution

    (@mbrsolution)

    Sorry but my reply was incorrect as pointed out by affmngr.

    My apologies.

    Thread Starter GreenNicki

    (@greennicki)

    @mbrsolution No problem. Thanks for your help on the other questions 🙂 Happy to know if you can think of a work around.

    Plugin Author affmngr

    (@affmngr)

    @greennicki, Unfortunately that’s not possible.

    Thread Starter GreenNicki

    (@greennicki)

    OK. Thanks for the prompt response 🙂

Viewing 11 replies - 1 through 11 (of 11 total)

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