Admin not receiving appointment confirmation

  • Resolved jwalker100

    (@jwalker100)


    4 years, 6 months ago

    When an appointment is booked, confirmation of the appointment is sent to the admin email address. However, this stopped working a few days ago. I have an email log that says the email was not sent because the email is invalid. This is not true as the same email has been used for this plugin for the last 18 months and is working fine. It is also a domain name email for the business. I initially logged this over a year ago and it somehow resolved itself, but it has occurred again. It seems to have happened this time since the most recent plugin update. Can someone help?

Viewing 1 replies (of 1 total)
  • Plugin Author codepeople

    (@codepeople)

    4 years, 6 months ago

    Hi,

    The latest plugin updates do not modify the email delivery features. If the email appears in the email logs with that message then there should be something in the email address format that is causing it being rejected by the email server or there may be a new change/rule in the email server that is causing the email rejection.

    For a more detailed verification of the case you can contact us at our website.

    Thank you for using the plugin!

Viewing 1 replies (of 1 total)

The topic ‘Admin not receiving appointment confirmation’ is closed to new replies.