Admin broken

  • Saga74

    (@saga74)


    9 years, 6 months ago

    On the admin page it says “Enter your API KEY or create a free one at” ???? No link?
    Then when I click on the big green button to access the main admin panel, I get nothing. I opens my default “sorry this page doesn’t exist” message.

    :/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author netfxs

    (@netfxs)

    9 years, 6 months ago

    Hi,

    Can you please open a support ticket here? Or contact us directly : support(at)theawesomedesigner.com
    We will need more informations about your theme, account, server info, in order to solve this issue as soon as possible.

    Thank you,
    Steve

    Thread Starter Saga74

    (@saga74)

    9 years, 6 months ago

    Ok, I submitted a ticket. Let me know what you need exactly and I’ll send the info. Thank you!

    Plugin Author netfxs

    (@netfxs)

    9 years, 6 months ago

    Issue fixed!

    Thread Starter Saga74

    (@saga74)

    9 years, 6 months ago

    Please remove [RESOLVED] from this issue. It was not resolved. Developer claims the plugin works after being given access to my site over several days, however all I see is a blank configuration page. There are no admin options. Developer suggested clearing the cache. I did this on 3 separate computers on 2 separate location (2 PC’s and a Mac) and the developer updated the plugin 3 times while in contact. But still it’s a blank config page. I sent the developer a photo of the blank page and was told again to clear the cache.

    I would love to see a photo of this actually working! It’s a shame too, because it looks like a great plugin. 🙁

    Plugin Author netfxs

    (@netfxs)

    9 years, 6 months ago

    Hi,
    We are still investigating! This issue seems to appear in very particular circumstances, but we keep working on it.
    Thanks for your understanding.

    Plugin Author netfxs

    (@netfxs)

    9 years, 5 months ago

    Since we have no answer since 3 weeks and no other similar report, we state this topic as solved.

Viewing 6 replies - 1 through 6 (of 6 total)

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