Most of the time an error like this is due to security restrictions on the server. You will probably need to contact your hosting provider about this: there is an Apache module called “mod_security” that is sometimes set up to disallow certain kinds of data in the HTTP post request. Ask your hosting provider about this module and if the rules can be modified to allow the data to be accepted.
I installed this plugin yesterday and everything seems to be fine (signup, emails), except. Every time I try to add new participant, the old one gets deleted (overwritten). So my database consists just of one entry.
Importing CSV with more participants also doesn’t work.
How can this be? I can’t find solution anywhere. Maybe I’ve put some wrong settings?
I’d really appreciate some help.
Thank you!
http://www.nidospusemaratono.lt/dalyviai/ (this is a test page with my database list – only one entry possible)
If you look at the settings under the “signup” tab, you will see setting that control how the plugin handles duplicate records. Check those settings to see if that is causing the new record to overwrite an existing record.
Yes, seems that was it. While the default record check before was “E-mail” and now I’ve set it up to “Record ID”. Now it works very good.
Thank you for your help! It is a great plugin.
