Plugin Support
Jelena
(@jmisic)
Hi,
No, we don’t have “bulk upload IP addresses to whitelist” functionality. It’s been added to our list of requests for consideration.
Regards,
Jelena
Thread Starter
kfish
(@kfish)
Thanks. it would be a handy option as your plugin causes ManageWP to time out and their IP list is about 50.
https://managewp.com/troubleshooting/general/managewp-ips-can-white-list
I second this request. You may be blocking Uptime Robot as well and they provide a large list of IPs to whitelist:
https://uptimerobot.com/inc/files/ips/IPv4andIPv6.txt
Plugin Author
Paul
(@paultgoodchild)
Just to note here, Shield doesn’t block requests, it blocks requests that triggers the security rules in-place.
Uptime monitoring will never trigger Shield if it’s simply making a GET request to a site.
As to Manage WP, it wont causes timeouts, it’d kill the request almost instantly if it’s triggering one of the security rules repeatedly. If it’s consistently triggering a rule, and it’s likely a firewall rule, white list the parameters that it’s triggering (this can be found in the audit trail)
IP white list should be used very sparingly, and not because it’s there.
