Adding forms

My client needs me to add a form that his customers can fill and send it to him.

So, I created the custom form using Microsoft word. I uploaded the word form using Add Media feature into the Media Library.

Then I give the user access to the form my making a link to the form in the Media Library.

The only way for the user to use the form is to click on the link, press the Save As option to save the form on their computer, fill it and then email it to my client.

Is there a better way of doing the above? I know I can create a form within wordpress but was hoping to give my client a more detailed form with tables and all.

Please help,
T