A plugin or theme has disabled AMP support.

  • emerlyn

    (@emerlyn)


    6 years, 1 month ago

    Hi, we’re having a problem with the AMP plugin. We can’t enable or disable it on the site. They gave us a warning message that “A plugin or theme has disabled AMP support”

    Can you please let me know how can I proceed with this.

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Renee Johnson

    (@reneesoffice)

    6 years, 1 month ago

    @emerlyn thanks for the topic! are you able to provide the names of your theme and plugins? Alternatively, you can provide your Site Health Info.

    Thread Starter emerlyn

    (@emerlyn)

    6 years, 1 month ago

    Hi @reneesoffice, thanks for getting back!

    Here you go: `

    ### wp-core ###

    version: 5.3.2
    site_language: en_US
    user_language: en_US
    timezone: +00:00
    permalink: /social-media-advertising-tips/%year%/%monthnum%/%postname%/
    https_status: true
    user_registration: 0
    default_comment_status: closed
    multisite: false
    user_count: 302
    dotorg_communication: true

    ### wp-paths-sizes ###

    wordpress_path: /nas/content/live/adchief
    wordpress_size: loading…
    uploads_path: /nas/content/live/adchief/wp-content/uploads
    uploads_size: loading…
    themes_path: /nas/content/live/adchief/wp-content/themes
    themes_size: loading…
    plugins_path: /nas/content/live/adchief/wp-content/plugins
    plugins_size: loading…
    database_size: loading…
    total_size: loading…

    ### wp-dropins (2) ###

    advanced-cache.php: true
    object-cache.php: true

    ### wp-active-theme ###

    name: Impreza Child (Impreza-child)
    version: 1.0
    author: UpSolution
    author_website: http://us-themes.com/
    parent_theme: Impreza (Impreza)
    theme_features: woocommerce, automatic-feed-links, post-formats, post-thumbnails, amp, widgets, menus, editor-style
    theme_path: /nas/content/live/adchief/wp-content/themes/Impreza-child

    ### wp-parent-theme ###

    name: Impreza (Impreza)
    version: 3.5
    author: UpSolution
    author_website: http://us-themes.com/
    theme_path: /nas/content/live/adchief/wp-content/themes/Impreza

    ### wp-themes-inactive (4) ###

    Twenty Fifteen: version: 2.3, author: the WordPress team (latest version: 2.5)
    Twenty Fourteen: version: 2.5, author: the WordPress team (latest version: 2.7)
    Twenty Seventeen: version: 2.0, author: the WordPress team (latest version: 2.2)
    Twenty Sixteen: version: 1.8, author: the WordPress team (latest version: 2.0)

    ### wp-mu-plugins (4) ###

    Force Strong Passwords – WPE Edition: version: 1.6.4, author: Jason Cosper
    WP Engine Seamless Login Plugin: version: 1.5.1, author: WP Engine
    WP Engine Security Auditor: version: 1.0.8, author: wpengine
    WP Engine System: version: 3.2.2, author: WP Engine

    ### wp-plugins-active (47) ###

    Adchief Traffic Connector: version: 1.0.0, author: Phil
    Ads Academy GTM Setup: author: (undefined), version: (undefined)
    Ads Setup: author: (undefined), version: (undefined)
    Agile CRM: version: v1.2, author: Agile CRM
    Agile CRM Landing Pages: version: 1.0, author: Agile CRM
    AMP: version: 1.4.1, author: AMP Project Contributors (latest version: 1.4.3)
    API logs: author: (undefined), version: (undefined)
    Autoptimize: version: 2.5.1, author: Frank Goossens (futtta) (latest version: 2.6.1)
    Beacon Plugin: version: 1.4.5, author: Beacon (latest version: 1.4.6)
    Boost: version: 1.0.7, author: The Boost Plugin
    Branda: version: 3.0.0, author: WPMU DEV (latest version: 3.3)
    Child Theme Configurator: version: 2.5.0, author: Lilaea Media (latest version: 2.5.2)
    Chrome Extension Service: author: (undefined), version: (undefined)
    Content Auditor by LeadFerry: version: 0.1.0, author: LeadFerry
    CTL Arcade: version: 1.0, author: Code This Lab srl
    CTL Arcade – Battleship Minesweeper: version: 1.0, author: Code This Lab srl
    CTL Arcade – Slot Mr Chicken: version: 1.0, author: Code This Lab srl
    Easy Theme and Plugin Upgrades: version: 2.0.1, author: Chris Jean
    Email Marketing by Drip: version: 1.0.2, author: Drip
    Envato WordPress Toolkit: version: 1.7.3, author: Envato (latest version: 1.8.0)
    Events Manager: version: 5.9.6, author: Marcus Sykes (latest version: 5.9.7.3)
    EWWW Image Optimizer Cloud: version: 5.1.3, author: Exactly WWW (latest version: 5.2.1)
    Facebook Custom Audience: author: (undefined), version: (undefined)
    Facebook Instant Articles & Google AMP Pages by PageFrog: version: 1.0.9, author: PageFrog Team
    Gravity Forms: version: 2.1.1, author: rocketgenius
    Gravity Forms Agile CRM Add-On: version: 2.0, author: Agile CRM
    Gravity Forms Coupons Add-On: version: 2.3, author: rocketgenius
    Gravity Forms Multi Currency: version: 1.7.1, author: Ilan Cohen <ilanco@gmail.com>
    Gravity Forms Stripe Add-On: version: 2.1, author: rocketgenius
    GTmetrix for WordPress: version: 0.4.4, author: GTmetrix
    Limit Login Attempts: version: 1.7.1, author: Johan Eenfeldt
    Manage Data: author: Harleen Kaur (SynapseIndia), version: (undefined)
    ManageWP – Worker: version: 4.9.2, author: GoDaddy (latest version: 4.9.3)
    Redirection: version: 4.4.2, author: John Godley (latest version: 4.7)
    ScreenSteps TOC: version: 0.0.6, author: ScreenSteps
    Simple Custom CSS: version: 4.0.3, author: John Regan, Danny Van Kooten
    Smush Pro: version: 3.1.1, author: WPMU DEV (latest version: 3.5.1)
    Styler for Gravity Forms: version: 1.2.0, author: IdeaBox Creations
    Styles & Layouts Gravity Forms: version: 4.2.5, author: Sushil Kumar (latest version: 4.2.6)
    Sucuri Security – Auditing, Malware Scanner and Hardening: version: 1.8.21, author: Sucuri Inc. (latest version: 1.8.23)
    Ultimate Addons for Visual Composer: version: 3.16.1, author: Brainstorm Force
    Video User Manuals: version: 2.5.8.1, author: Video User Manuals Pty Ltd
    WPBakery Visual Composer: version: 4.12, author: Michael M – WPBakery.com
    WP Engine Automated Migration: version: 3.4, author: WPEngine
    WPMU DEV Dashboard: version: 4.6, author: WPMU DEV (latest version: 4.7.5)
    WPS Hide Login: version: 1.5.4.2, author: WPServeur, NicolasKulka, tabrisrp (latest version: 1.5.5)
    Yoast SEO: version: 12.5.1, author: Team Yoast (latest version: 13.0)

    ### wp-plugins-inactive (10) ###

    Akismet Anti-Spam: version: 4.1.3, author: Automattic
    Async JavaScript: version: 2.19.07.14, author: Frank Goossens (futtta)
    CKEditor for WordPress: version: 4.5.3.3, author: CKSource
    Classic Editor: version: 1.5, author: WordPress Contributors
    FB Messenger Live Chat: version: 1.4.10, author: Zotabox (latest version: 1.5.0)
    Modern Widget: version: 1.1, author: Modern
    OpenHook: version: 4.2.1, author: Rick Beckman
    Slider Revolution: version: 5.2.3, author: ThemePunch
    Smart OpenGraph by PixelYourSite: version: 1.0.1, author: PixelYourSite
    Traffic Setup: author: (undefined), version: (undefined)

    ### wp-media ###

    image_editor: EWWWIO_Imagick_Editor
    imagick_module_version: 1687
    imagemagick_version: ImageMagick 6.9.7-4 Q16 x86_64 20170114 http://www.imagemagick.org
    gd_version: 2.2.5
    ghostscript_version: unknown

    ### wp-server ###

    server_architecture: Linux 4.15.0-1040-gcp x86_64
    httpd_software: Apache
    php_version: 7.3.14-6+ubuntu18.04.1+deb.sury.org+1 64bit
    php_sapi: apache2handler
    max_input_variables: 10000
    time_limit: 3600
    memory_limit: 512M
    max_input_time: 3600
    upload_max_size: 50M
    php_post_max_size: 100M
    curl_version: 7.58.0 OpenSSL/1.1.1d
    suhosin: false
    imagick_availability: true
    htaccess_extra_rules: false

    ### wp-database ###

    extension: mysqli
    server_version: 5.7.28-31-log
    client_version: mysqlnd 5.0.12-dev – 20150407 – $Id: 7cc7cc96e675f6d72e5cf0f267f48e167c2abb23 $

    ### wp-constants ###

    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /nas/content/live/adchief/wp-content
    WP_PLUGIN_DIR: /nas/content/live/adchief/wp-content/plugins
    WP_MAX_MEMORY_LIMIT: 512M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: true
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_LOCAL_DEV: undefined
    DB_CHARSET: utf8
    DB_COLLATE: utf8_unicode_ci

    ### wp-filesystem ###

    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    mu-plugins: writable

    `

    Renee Johnson

    (@reneesoffice)

    6 years, 1 month ago

    @emerlyn I see you’re on an older version of the AMP plugin. Could you update to the most recent version 1.4.3 and let us know if the error persists?

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘A plugin or theme has disabled AMP support.’ is closed to new replies.