502 Error

  • KenBPH

    (@kenbph)


    11 years ago

    Hello Mr. Breetvelt!

    I recently tried to update WP Photo Album and it seems to crash my entire website (hosted on wpengine). Is there anything you can suggest to help? We do like your plug in very much.

    I was able to get the following error information from WPEngine

    [Mon Mar 23 21:13:54 2015] [error] [client 31.184.238.128] PHP Warning: require_once(wppa-date-time.php) [function.require-once]: failed to open stream: No such file or directory in /nas/wp/www/cluster-2331/berkplayhouse/wp-content/plugins/wp-photo-album-plus/wppa.php on line 238
    [Mon Mar 23 21:13:54 2015] [error] [client 31.184.238.128] PHP Fatal error: require_once() [function.require]: Failed opening required ‘wppa-date-time.php’ (include_path=’.:/usr/share/php:/usr/share/pear’) in /nas/wp/www/cluster-2331/berkplayhouse/wp-content/plugins/wp-photo-album-plus/wppa.php on line 238

    https://wordpress.org/plugins/wp-photo-album-plus/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Jacob N. Breetvelt

    (@opajaap)

    11 years ago

    Do the following:

    – De-activate the plugin.
    – Remove the plugin.
    – Re-install from the plugins page as if it were a new plugin.
    – Activate the plugin.

    You will loose no photos, albums or settings.

    Thread Starter KenBPH

    (@kenbph)

    11 years ago

    Thank you so much, unfortunately that didn’t help. I still get the 502 error and the entire site goes down.

    Any other suggestions?

    Plugin Author Jacob N. Breetvelt

    (@opajaap)

    11 years ago

    Error 502 is Bad gateway and not a missing php file.

    Pls verify the existance of /nas/wp/www/cluster-2331/berkplayhouse/wp-content/plugins/wp-photo-album-plus/wppa-date-time.php

Viewing 3 replies - 1 through 3 (of 3 total)

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