502 Bad Gateway Error Message

  • LindseyJWM

    (@lindseyjwm)


    9 years, 7 months ago

    Hiya,

    Can anyone help me?

    I have been working on my WordPress website for a number of months – everything was going smoothly until a couple of days ago.

    I tried to update a page I had amended and was directed to a blank page with the error message:

    502 Bad Gateway
    The server returned an invalid or incomplete response.

    I also noticed that my site has been running very slowly.

    I cleared my cache and started editing my site on a private browser to see if that would help and I still got the error message.

    I have called up Go Daddy, where the site is hosted and they could not see any problems. I have updated all my Plugins to see if that would help. The funny thing is I have not installed any new Plugins so I am not sure what is causing the problem.

    I found that this error message tended to pop up when I tried to add in Google Easy Fonts into my visual composer. I deleted Google Easy Fonts and although this made my website a lot quicker, I still had the error message pop up.

    Now I not only get the error message when I want to save a page, but also when I click on anything on the left WordPress sidebar.

    I am a beginner to WordPress, so I’m not sure what to do next. Any enlightenment would be amazing as Go Daddy haven’t managed to help.

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator t-p

    (@t-p)

    9 years, 7 months ago

    – 502 Bad Gateway is likely a server error, not a WordPress issue. Try contacting your hosting provider.
    – Meanwhile, try clearing your cookies, cache. Also, try a different browser.

    Thread Starter LindseyJWM

    (@lindseyjwm)

    9 years, 7 months ago

    Hi Tara,

    Thanks for replying.

    My hosting provider have said that it’s nothing on their end.

    I have cleared my cache, tried a different browser and a private browser.

    The error message remains.

    Any thoughts? Thank you so much

    esmi

    (@esmi)

    9 years, 7 months ago

    Have you tried:

    – deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the default theme to rule out any theme-specific problems.

    – resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    – re-uploading all files & folders – except the wp-content folder and wp-config.php & root .htaccess files – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

Viewing 3 replies - 1 through 3 (of 3 total)

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