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500 Internal Server Error on new Multi Site (9 posts)

  1. dralkyr
    Member
    Posted 1 year ago #

    Site is outdoorguide.us the multisite on which I have the error is rockbridge.outdoorguide.us

    I set up the second site as per instructions and receive this

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator at webmaster@rockbridge.outdoorguide.us to inform them of the time this error occurred, and the actions you performed just before this error.

    More information about this error may be available in the server error log.

    Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

    I don't even know how to begin and the other threads regarding the 500 error don't seem relevant.

  2. siteber
    Member
    Posted 1 year ago #

    it is most likely the .htaccess issue. go to ftp or file manager, and check the code inside, make sure it is correct.

    if it is, then it can be memory issue or plugin issues. Here has list of thing you can check regarding to internal server error

  3. dralkyr
    Member
    Posted 1 year ago #

    Here is my .htaccess code

    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ - [L]

    # add a trailing slash to /wp-admin
    RewriteRule ^wp-admin$ wp-admin/ [R=301,L]

    RewriteCond %{REQUEST_FILENAME} -f [OR]
    RewriteCond %{REQUEST_FILENAME} -d
    RewriteRule ^ - [L]
    RewriteRule ^(wp-(content|admin|includes).*) $1 [L]
    RewriteRule ^(.*\.php)$ $1 [L]
    RewriteRule . index.php [L]
    </IfModule>

    # END WordPress

  4. dralkyr
    Member
    Posted 1 year ago #

    Also, I can access the primary site outdoorguide.us and the wp-admin there, just not the site or dashboard for rockbridge.outdoorguide.us

  5. HuddersfieldH
    Member
    Posted 1 year ago #

    Try removing the <IfModule mod_rewrite.c> and </IfModule>
    This is the recommended one if you have put the right WordPress Version on this forum:

    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ - [L]
    
    # add a trailing slash to /wp-admin
    RewriteRule ^wp-admin$ wp-admin/ [R=301,L]
    
    RewriteCond %{REQUEST_FILENAME} -f [OR]
    RewriteCond %{REQUEST_FILENAME} -d
    RewriteRule ^ - [L]
    RewriteRule ^(wp-(content|admin|includes).*) $1 [L]
    RewriteRule ^(.*\.php)$ $1 [L]
    RewriteRule . index.php [L]
  6. dralkyr
    Member
    Posted 1 year ago #

    Just changed it, still getting the error.

  7. @HuddersfieldH? Please do not ask people to contact you outside of these forums. That's something that is actively discouraged.

    Please note: I'm not accusing you of ill will. But honestly, please do not do that again.

    @dralkyr? Please start with the basics and rename that .htaccess file to .htaccess-old.

    If that doesn't get rid of the 500 error then you'll need to contact your host and see what's tossing that error.

  8. HuddersfieldH
    Member
    Posted 1 year ago #

    Sorry @dralkyr, I'm just a hosting business aimed at helping people and since I rely on opensource to run my network, I want to contribute.

    I've been told by a moderator to ask if anyone needs help from me to put it on jobs.wordpress.net

  9. HuddersfieldH
    Member
    Posted 1 year ago #

    Just thought. I've just check your dns records on http://who.is/dns/outdoorguide.us and everything seems fine.

    Have you checked the wildcard domain is pointing at the main domain's root? (If not it won't read the .htacces, which might be the issue).

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