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  • Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    Hi there,

    Thank you for sharing the details and the label examples. I understand how frustrating this can be, especially if it was working correctly before.

    From what you’ve described, this seems to be related specifically to how UPS labels are being generated and formatted. Since label creation and printing are handled by shipping plugins or third-party integrations (rather than WooCommerce core itself), this would fall outside the scope of WooCommerce core support.

    In this case, I’d recommend reaching out to the support team of the plugin or service you’re using to generate UPS labels. They’ll be in the best position to investigate why the 4×6 format is not being filled correctly and whether there have been any recent changes or settings affecting this.

    Could you please let me know which plugin or service you’re currently using for UPS label generation? I’d be happy to point you to the correct support channel.

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