403 Error at Product Update or Save Draft

  • Resolved uptowngeeks

    (@contactuptowngeekscom)


    1 year, 11 months ago

    I receive a 403 error after I select the Product UPDATE or SAVE DRAFT Button

    Just started. I had not updated any plugins or edits to PHP files.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter uptowngeeks

    (@contactuptowngeekscom)

    1 year, 10 months ago

    Issues resolved. Host replied with this.

    I have noticed that the actions on your website triggered the Modsecurity (WAF – Web Application Firewall). I have whitelisted your domain for that specific rule [id “77350026”] on the server end.

    Please clear your web browser cache (OR) try using the private/incognito window of your web browser and check whether the issue persists and if so try to disable the ModSecurity (WAF – Web Application Firewall) for your website from your cPanel > Security > ModSecurity > Toggle the button to OFF.

    NOTE:
    Once you are done with your work please enable the ModSecurity (WAF – Web Application Firewall) to ON state to ensure the security of your website (from numerous malware bots/crawlers that try to exploit vulnerable sites).

    Everything is working now.

    carolm29 (woo-hc)

    (@carolm29)

    1 year, 10 months ago

    Hey, @contactuptowngeekscom!

    I’m glad everything is working again.

    Thank you for sharing the solution here and contributing to the WooCommerce Community. This might help other users in the future.

    Please let us know if there’s anything else we can do to help or if you have any questions.

    Have a wonderful day!

Viewing 2 replies - 1 through 2 (of 2 total)

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