403 error

  • Resolved panti

    (@panti)


    3 years, 7 months ago

    Dear Cookiebot staff,
    I’ve a problem with Cookiebot on my sites.

    I’ve removed Cookiebot plugin from site magazine.dolomia.com, uninstall it and delete privacy and cookie policy pages and relative scripts.

    I am still using it on my site dolomia.com and here come the problem.
    If a user navigates dolomia.com and accept all cookies/only necessary/decline it every works fine.
    If the user goes from dolomia.com to magazine.dolomia.com (after choosing from cookie consent) has the 403 page on magazine.

    I don’t know how to solve the problem.

    Otherwise, if I’m going to navigate from dolomia.com to magazine.dolomia.com (after choosing from cookie consent) under my COMPANY VPN, I’ve not the 403 problem on magazine.

    Please see the video to better understand: https://youtu.be/-TymtBUJgPw

    Hope to hear from you soon

    Best

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author monocode

    (@teamappsaloon)

    3 years, 6 months ago

    Hi

    We noticed you implemented a fix by using a new domain instead of using the subdomain.
    We we wondering if you are satisfied with your solution or if you would like us to look further into this problem?

    Best regards
    Team AppSaloon

Viewing 1 replies (of 1 total)

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