• Resolved yarosik

    (@yarosik)


    Hello, i have a price problem with variable products.

    For a given variable product, the prices are defined correctly for every variation. When i visit the website logged in as admin the displayed prices are correct (for different variations) but when i visit the website as a visitor, all the prices for all variations are completely wrong.
    My host is WPEgine and they confirmed that they disabled all the caching totaly:

    here is the link: http://www.classpro.staging.wpengine.com

    please help me with this, i think the problem appeared when i made the latest woocommerce update

    Thank you in advance

    ### WordPress Environment ###
    
    Home URL: http://classpro.staging.wpengine.com
    Site URL: http://classpro.staging.wpengine.com
    WC Version: 2.6.2
    Log Directory Writable: ❌ Pour permettre les logs
    rendez /nas/content/staging/classpro/wp-content/uploads/wc-logs/ accessible en écriture ou définissez un WC_LOG_DIR personnalisé.
    
    WP Version: 4.5
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: fr_FR
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: ❌ 5.5.9-1ubuntu4.17 - Nous recommandons PHP version 5.6 minimum. Voir : Comment mettre à jour votre version de PHP ?
    PHP Post Max Size: 100 MB
    PHP Time Limit: 3600
    PHP Max Input Vars: 1000
    cURL Version: 7.35.0
    OpenSSL/1.0.1f
    
    SUHOSIN Installed: –
    Max Upload Size: 50 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 2.6.2
    :
    woocommerce_sessions: ✔
    woocommerce_api_keys: ✔
    woocommerce_attribute_taxonomies: ✔
    woocommerce_downloadable_product_permissions: ✔
    woocommerce_order_items: ✔
    woocommerce_order_itemmeta: ✔
    woocommerce_tax_rates: ✔
    woocommerce_tax_rate_locations: ✔
    woocommerce_shipping_zones: ✔
    woocommerce_shipping_zone_locations: ✔
    woocommerce_shipping_zone_methods: ✔
    woocommerce_payment_tokens: ✔
    woocommerce_payment_tokenmeta: ✔
    
    ### Active Plugins (23) ###
    
    Better Search Replace: par Delicious Brains – 1.2.10
    BuddyPress: par La communauté BuddyPress – 2.6.1.1
    Coming Soon Page & Maintenance Mode par SeedProd: par SeedProd – 5.0.3
    WPBakery Visual Composer: par Michael M - WPBakery.com – 4.4.3
    Loading Bar: par Alobaidi – 1.0.0
    Loco Translate: par Tim Whitlock – 1.5.6
    P3 (Plugin Performance Profiler): par GoDaddy.com – 1.5.3.9
    Slider Revolution: par ThemePunch – 5.2.4
    Stripe WooCommerce Addon: par Syed Nazrul Hassan – 1.0.7
    Vibe Course Module: par Mr.Vibe – 2.1.2
    Vibe Custom Types: par Mr.Vibe – 2.1.1
    Vibe ShortCodes: par VibeThemes – 2.1.1
    WooCommerce Extended Coupon Features: par Jos Koenis – 2.3.4
    WooCommerce Checkout Field Editor Pro: par ThemeHiGH – 2.5.2
    WooCommerce: par WooThemes – 2.6.2
    WP Google Maps: par WP Google Maps – 6.3.13
    WP Smush: par WPMU DEV – 2.3.1
    WPLMS Assignments: par VibeThemes – 2.1.1
    WPLMS Customizer Plugin: par VibeThemes – 1.0
    WPLMS Dashboard: par VibeThemes – 2.1.1
    WPLMS Front End: par VibeThemes – 2.1.1
    WPLMS Demo3 Sample Data: par VibeThemes – 1.0
    Woocommerce Social Reward: par XciD – 1.2.24
    
    ### Settings ###
    
    Force SSL: –
    Currency: EUR (€)
    Currency Position: right
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    
    ### API ###
    
    API Enabled: ✔
    
    ### WC Pages ###
    
    Base Boutique: ❌ Page non définie
    Panier: #2078 - /cart/
    Commande: #2080 - /checkout/
    Mon Compte: #2159 - /my-account/
    
    ### Taxonomies ###
    
    Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    ### Theme ###
    
    Name: WPLMS
    Version: 2.1.1
    Author URL: http://www.VibeThemes.com/
    Child Theme: ❌ – Si vous modifiez WooCommerce sur un thème parent que vous n’avez pas construit personnellement
    nous vous recommandons d’utiliser un thème enfant. Voir : Comment créer un thème enfant
    
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: wplms/woocommerce/archive-product.php
    wplms/woocommerce/cart/cart.php
    wplms/woocommerce/content-product.php
    wplms/woocommerce/content-single-product.php
    wplms/woocommerce/emails/email-order-items.php
    wplms/woocommerce/single-product/short-description.php
    wplms/woocommerce/single-product/title.php
    wplms/woocommerce/single-product.php

    https://wordpress.org/plugins/woocommerce/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Mike Jolley

    (@mikejolley)

    Your customer is geolocated and sees taxes for themselves. This might remove taxes from prices.

    Set default customer location in settings to ‘shop base’.

    Thread Starter yarosik

    (@yarosik)

    Hello Mike,
    It was not set to geolocalisation but still when i put set it to “shop base” it solved the problem !
    thank you very much for your help and such a quick response !

    best regards
    Yaros

Viewing 2 replies - 1 through 2 (of 2 total)

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