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2-step Login !!!! (6 posts)

  1. codalle
    Member
    Posted 2 years ago #

    Hello everyone !

    I lost my phone number and it no way to recover back, so in this way i don't have access any more to my account.

    What should I do???

  2. Clayton James
    Member
    Posted 2 years ago #

    What account are you referring to? Are you having an issue with this plugin - http://wordpress.org/plugins/wp-2-step/ - or one similar to it?

  3. codalle
    Member
    Posted 2 years ago #

    wordpress.com account.

    I login and next step I supose to recive the SMS (I lost my phone number)

  4. The Grey Parrots
    Member
    Posted 2 years ago #

    Kindly create a support ticket on

    http://en.support.wordpress.com

  5. Clayton James
    Member
    Posted 2 years ago #

    http://en.support.wordpress.com/security/two-step-authentication/

    If You Lose Your Device

    If you lose your device, accidentally remove the authenticator app, or are otherwise locked out of your account, the only way to get back in to your account is by using a Backup Code. To use a backup code, fill in your login details like you normally would. When asked about the login code enter the backup code instead. Remember: backup codes are only valid for one time each so be careful when using them.

  6. AmoiiTaz
    Member
    Posted 1 year ago #

    did this ever get resolved??..i am also locked out of my account... vivalafashion.org dued to this two step authentication, everything got deleted off my phone so i dont have a backup code, ive tried the send me verification by text but im not receiving anything

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