Google Drive – Updraft show backups but they don’t exist

  • Resolved sm7uge

    (@sm7uge)


    8 years, 3 months ago

    I’m running Updraft Plus free version 1.14.4

    I have connected to Google Drive and backups are working. If I manually move the backup files from Google Drive to my computer and delete them from Google Drive – when I scan remote storage in Updraft Plus it shows me two available backups – but when I try to download them I get the message that they don’t exist.

    It seems like Updraft is detecting two local backup logs, but I think it’s wrong to display two backups available from just the logs without available backup files.

    I suggest to remove the display of backups unless the backup files are also present.

    Or do I misunderstand something here…

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    8 years, 3 months ago

    Hi,

    Please click on the ‘rescan remote/local storage’ link to update the backup list.

    Kind Regards,
    Bryle

    Thread Starter sm7uge

    (@sm7uge)

    8 years, 3 months ago

    Yes, I forgot to tell that I already done that (rescan remote)…

    Plugin Contributor DNutbourne

    (@dnutbourne)

    8 years, 3 months ago

    Hi,

    Re-scanning storage does not delete any backup records (to avoid backups disappearing in the case of an error).

    After removing the backup files from Google Drive, you should manually delete the backup record in the Existing Backups tab

Viewing 3 replies - 1 through 3 (of 3 total)

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