Execute re-payment

  • Resolved gkilian

    (@gkilian)


    8 years, 2 months ago

    I know this has been a topic of discussion in other subscription plugin, so I figured I’d bring it up here.

    Is there any milestone for user to execute a subscription payment?

    I noticed, if a problem happens or Woocommerce prevents a payment, there isn’t a way for an admin to click and re-execute a payment. Is there such a feature or if not, is this in the pipe to be developed? Can we help?

    Thanks,
    Greg

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • markhf

    (@markhf)

    8 years, 2 months ago

    Hi @gkilian

    The workaround for this is to make the on-hold subscription ( due to payment failure ) to active and process renewal. We will check the possibilities of including retry failed payment in future.

    Thread Starter gkilian

    (@gkilian)

    8 years, 2 months ago

    Hi @markhf,

    Thanks for the fast reply and for considering the new feature!

    Quick question regarding the work around…

    I’m doing what you specified but not getting the process renewed. It goes into “Pending payment”.

Viewing 2 replies - 1 through 2 (of 2 total)

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