Rich Pins

  • se6bell2901

    (@se6bell2901)


    8 years, 3 months ago

    Hello, I am trying to enable Rich pins. I go to the rich pins developer site, put in my URL (not to the home page), and it cant be validated. According to the website, I need to prep my site with meta tags or an oEmbed endpoint. I have no idea what those are. Can you provide assistance please?

    Thank you,

    Sheena

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Moderator t-p

    (@t-p)

    8 years, 3 months ago

    – For pro or commercial product support please contact the author directly on their site.
    – As the author is aware, commercial products are not supported in these forums. As you are their customer I am sure they will have no problem supporting you there.
    – Also, forum volunteers are not given access to commercial products, so they would not know why your commercial product is not working properly.

    Thread Starter se6bell2901

    (@se6bell2901)

    8 years, 3 months ago

    I’m sorry, I don’t understand what you’re saying here. Who should I contact?

    Moderator t-p

    (@t-p)

    8 years, 3 months ago

    Where did you download this Rich pins from (url)?

    Keith

    (@keithdriscoll)

    8 years, 3 months ago

    You might want to try this tutorial that explains how to setup Rich Pins for your WordPress site.

    Hope that helps 🙂

    Thread Starter se6bell2901

    (@se6bell2901)

    8 years, 3 months ago

    Keith, I don’t know if it worked or didn’t work. I am getting conflicting messages. Is there someone who can walk me through it over the phone?

    Moderator t-p

    (@t-p)

    8 years, 3 months ago

    Is there someone who can walk me through it over the phone?

    WordPress is free software and this free, volunteer-staffed forum is the only support resource available via wordpress.org. If you would prefer a one-to-one discussion, please try http://jobs.wordpress.net/
    (FYI, it’s not a good idea to respond to work offers from random forum users who have read about your issues.).

Viewing 6 replies - 1 through 6 (of 6 total)

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