Deleting payment methods

  • tfostb

    (@fostertysonblake)


    8 years, 1 month ago

    I’m using the Braintree section of PayPal for woocommerce and I have tokens enabled. How does a customer remove one of the saved payment methods they have on file? I have gone in through the braintree dashboard and deleted the token there but it still shows as a saved method on their checkout page. If they use it then they get an error since I deleted it on the braintree end.

    Is there a way that a customer can do this on their own without needing to involve the site admin?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor angelleye

    (@angelleye)

    8 years, 1 month ago

    The user should be able to delete the saved payment method through their account page on your site at http://www.yourdomain.com/my-account/payment-methods/. Please look into that and let me know if you any further questions. Thanks!

    Thread Starter tfostb

    (@fostertysonblake)

    8 years, 1 month ago

    Payment Methods does not exist on the “my account” page. I have already looked for that option before contacting you.

    Plugin Contributor angelleyesupport

    (@angelleyesupport)

    8 years, 1 month ago

    @fostertysonblake, Sorry fir the delay in response.

    But as per our record I have just tested on my local setup and could not see any problems, all the saved cards were stored in the path Andrew have shared. I saw that you have created an ticket in our ticket system as well. I have shared via screenshot too.

    Please check and respond there.
    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

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