Hi, have you spoken to your theme developers about this issue? Your custom theme must be using a none WordPress standard code.
Regards
Well, the custom theme was made by me. I wonder what part of it conflicts with the plugin.
Hi, unfortunately I am not a theme developer. However check the following support thread. This might bring some light regarding your issue.
Let me know how you go.
Thank you.
Hi @pitfallindimate3746.
The problem is not with the plugin, but with your theme. For instance, I can’t see stripe-handler.js in page source code which is required for the plugin to operate. The file is required via standard WP means (wp_register_script() and wp_enqueue_script()). Looks like the code in your theme is not letting WP to process handlers for these hooks.
I’m not familiar much with themes development, so can’t advice any further. But this definitely doesn’t look like plugin issue.
That is right. The problem was the absent of:
<?php wp_head(); ?>
<?php wp_footer(); ?>
in the header and footer respectively. My fault.
Sorry for bothering with this triviality and thanks for a great plugin.
I am happy to know you fixed your issue.
Enjoy the plugin 😉