What payment gateway are you using? For an order status to go to pending -> processing, it needs confirmation of received payment. For example, PayPal IPN will communicate back to your site to confirm money was received. Then the order status goes to processing.
If the gateway can’t reach your site (because it’s local only), then the status won’t be updated.
Hi @ronithr,
We haven’t heard back from you in a while, so I’ll mark this thread as resolved now. If you have some more questions, feel free to start a new one.
Cheers!
Hi,
Every time someone buys something in my site Paypal sends me this
“Please check your server that handles PayPal Instant Payment Notifications (IPN). IPNs sent to the following URL(s) are failing: http://mysite.com/andres/wc-api/WC_Gateway_Paypal/ If you do not recognize this URL, you may be using a service provider that is using IPN on your behalf. Please contact your service provider with the above information. If this problem continues, IPNs may be disabled for your account.”
(I do recognize the link, it´s my site)
I don´t know what to do or what it means,
Please help
Thank you
