500 Internal Server Error

  • Resolved ashibainparis

    (@ashibainparis)


    8 years, 3 months ago

    Hello,

    First of all thanks a lot for this usefull pluggin.
    I’m currently developping a website and the main feature is a quizz. Unfortunatly each time I click on “create a new test” I get an error message.
    I already tried swithching theme and disabling all other pluggin but still…
    Do you have any idea on what the problem could be?

    Have a nice day and thanks a lot for your help,

    Nicolas

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Contributor ustimenko

    (@ustimenko)

    8 years, 3 months ago

    Nicolas, dig into your php error logs. Contact your hoster to get errors from there.

    I think there will be obvious what’s wrong, when you see those messages.

    Also post em here.

    Thread Starter ashibainparis

    (@ashibainparis)

    8 years, 3 months ago

    I tried to discuss it with wordpress but hey told me there was no visible problem and that you should have the answer!

    Plugin Contributor ustimenko

    (@ustimenko)

    8 years, 3 months ago

    Nicolas, I already give you answer: see error logs.

    Who is your hoster?

    Thread Starter ashibainparis

    (@ashibainparis)

    8 years, 3 months ago

    Sorry I’m quite new to this, I dont now what that is.
    I tried to look it up, but quite hard to get!
    I just installed something called php error log, but I’m still trying to get it to work 🙂
    My hoster is WordPress.com.

    Plugin Contributor ustimenko

    (@ustimenko)

    8 years, 3 months ago

    @ashibainparis, if you on free plan there, then I will not be able to help you as they will not dig error logs for free customer.

    Try paid hoster with support.

    Thread Starter ashibainparis

    (@ashibainparis)

    8 years, 3 months ago

    no no I’m on business plan!

    Plugin Contributor ustimenko

    (@ustimenko)

    8 years, 3 months ago

    In this case claim from them last errors from php error logs.

    Thread Starter ashibainparis

    (@ashibainparis)

    8 years, 3 months ago

    Ok I do that right away! Again thanks a lot for your time and help!

    Thread Starter ashibainparis

    (@ashibainparis)

    8 years, 3 months ago

    Here it is!
    errors php_message:PHP Fatal error: Uncaught fProgrammerException: The table specified, wp_142239681_t_answers, does not exist in the database in /wpcom-142239681/wp-content/plugins/wp-testing/vendor/flourish/flourish/fSchema.php

    Plugin Contributor ustimenko

    (@ustimenko)

    8 years, 3 months ago

    @ashibainparis it could mean, that plugin was not activated fully and something was broken by the way.

    Post here your DB tables from “Feedback / Report issue / Tech details”.

    Thread Starter ashibainparis

    (@ashibainparis)

    8 years, 3 months ago

    unfortunatly since wordpress is a manage host they don’t provide it!

    Plugin Contributor ustimenko

    (@ustimenko)

    8 years, 3 months ago

    See “Feedback” metabox inside tests. Or “report issue” links.

Viewing 12 replies - 1 through 12 (of 12 total)

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