Dear @dnsgc,
We will surely assist you. Please answer the following questions to help us to understand your problem:
- Did you select products for all the six marketplaces from the pop-up? As you need to select at least one product from every marketplace for which tab is present/created in pop-up.
- If you have done above, please try out again in an incognito window in Google Chrome or Firefox and try again and let us know the results.
If that also doesn’t work, please share the following details:
1. Console log errors. Browser console log error at the time of loading the page & also on hitting the search button. Steps to get console logs:
- Open the Console window in Chrome using Ctrl + Shift + J (or Cmd + Opt + J on Mac) Follow this for reference
- Hit the Search button and check the console log errors
- Send the console logs as it is. It’s better if you can send screenshot of complete console log errors.
2. Browser version
3. Is the issue on all browsers or a specific browser?
4. PHP version (You can use plugins like display PHP version that display PHP version on dashboard)
5. PHP error logs (if any)
6. WordPress version
7. Plugin version
8. Are you using multiple editors in your setup? If yes, which plugin are you using for that so that we can try to reproduce the issue on our end?
Thread Starter
dnsgc
(@dnsgc)
Hi there,
yes, I had 6 marketplaces with 3 products in each marketplace.
Anyway, I’ve tried it again in the incognito window of Firebox and that worked.
So problem solved.
Thanks a lot!
