Hi @dashcho, We have added this feature in our latest update, see the screenshot here : https://www.awesomescreenshot.com/image/3215956/fe0b66c2a3fc989c82feb09276c7c5a0
Kindly update the plugin to the latest version.
Hi @dualcube thank you for the reply. I have updated the plugin but do not see this option on the view product page.
Hi @dashcho, you should be able to see the “Remove Subscriber” option via WP-admin >> Product.
If you are still facing this issue, please get in touch with us via our forum : https://wc-marketplace.com/support-forum/
I found the option on the dropdown menu on the product page, but it does not actually remove the subscribers, they still show up when you export a csv, and the number is still listed in the ‘interested persons’ column.
One thing i did notice is that if I sort by the ‘interested persons’ column, none of my products show up, and this was directly tied to removing subscribers from each product, but it doesn’t seem to actually remove them.
Hi @dashcho, we have checked the flow on our end, the remove subscriber is working fine. It seems like some plugin might be causing this issue, just to be sure, please disable all the plugins except WooCommerce and WC Catalog Enquiry and check the flow again.
Please keep us posted also.
Hello WC Marketplace. The remove subscribers function does not work with me either.
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This reply was modified 7 years, 11 months ago by
dennis89e.
@dennis89e, Please check whether there is any error in the console of the browser when you are “Remove Subscriber” option.
No error in the console. Also it does show “Removed subscribers from 1 product.” message. But the subscriber is not removed.
Only way to remove the subscriber is to update the stock of the product. (or maybe DB, but that’s not ideal)
@dennis89e, can you please get in touch with us over our support forum so that we can debug this issue further : https://wc-marketplace.com/support-forum/
