Coupon code not work

  • Resolved hassanshahzadaheer

    (@hassanshahzadaheer)


    8 years, 3 months ago

    Hi!
    I generate the coupon code to give 10% discount but after applying the coupon code it can not calculate the discount of 10% properly for every order it just shows RS 250
    can anyone tell me why it happens? If I am wrong, please guide me how can I do this
    please see this image of coupon creation
    https://prnt.sc/i4yoog
    this image is when I apply this code
    https://prnt.sc/i4yq6f

    thank you so much

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • mtruitt

    (@mtruitt)

    8 years, 3 months ago

    @hassanshahzadaheer

    It looks like it is setup with a restriction based on a single product vs cart.

    The second image there is a bit of confusion. Coupons are not generally applied to shipping/tax and would only be based off the subtotal.

    The original discount of 250 is based off the first product it was applied to which would be 10% of the 2500 item.

    I just tested your cart using that coupon code and it is doing just that as I stated above. Can you check the restrictions and make sure there is nothing there?

    Thread Starter hassanshahzadaheer

    (@hassanshahzadaheer)

    8 years, 3 months ago

    Hi! thank you so much for your reply. I attach the backed of coupon images which I created and also the card image could you please check out.The problem with the card is this coupon just show the Rs.250 no matter how many products on the card now I add some more product and check it still shows the same.

    user restriction screen short
    Usage limit screen short
    card screen short

    mtruitt

    (@mtruitt)

    8 years, 3 months ago

    Under limit usage you have it set to X items = 1. This lets it apply to 1 and only 1 item in a cart.

    If you want it to apply to the cart period just remove it and save. Then try again.

Viewing 3 replies - 1 through 3 (of 3 total)

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