Plugin does not work anymore ?

  • Resolved Alexandre Gauvin

    (@pictogram)


    8 years, 3 months ago

    Hi,
    I have been using this plugin for many months now. It does not work as expected anymore and I’m not sure where to look at.

    I’m filtering a product page related products from category. I actually have 5 related products linked by category. Some product pages display a related product but when I click on this related product, I don’t get the same results ?

    Any clue why is this happening ? A rencet update ?

    Thanks for your support

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Vagelis

    (@eboxnet)

    8 years, 3 months ago

    Hello there, I am not aware of any issues and my test website works fine with latest WooCommerce version.Make sure you use the latest version of WP, theme and plugins and double check your test products. If you sill have an issue i would be glad to help you debug but will need your website url (and if possible an admin account , feel free to contact me by email for this)

    Thanks.

    Plugin Contributor Vagelis

    (@eboxnet)

    8 years, 3 months ago

    I see here that there is only 1 product
    https://capricesdelectables.com/categorie-produit/semaine07/
    i hope this helps.

    Let me know,
    Thank you.

    Thread Starter Alexandre Gauvin

    (@pictogram)

    8 years, 3 months ago

    Ah !!!

    My client did check the catalog visibility to hidden in the edit product page.

    All set now ! Thanks for your support

    Plugin Contributor Vagelis

    (@eboxnet)

    8 years, 3 months ago

    Glad you found it 🙂
    Feel free to contact me anytime if you need more help.

    Thanks for using Woo Related Products.

Viewing 4 replies - 1 through 4 (of 4 total)

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