Troubleshooting issue with one plugin

  • Resolved inspired888

    (@inspired888)


    8 years, 4 months ago

    Hi there,
    I’ve had great success with Autoptimize over the past couple of years, and have always managed to iron out any kinks.

    Recently, an issue has arisen on a site after an update of Autoptimize.

    Images ceased displaying in a woocommerce product page. I tracked it down to a YITH plugin (which has no relationship to the product pages at all). If I disable the YITH plugin, the images display. It then occurred to me that the YITH plugin may be having issues with Autoptimize. If I disable Autop then everything is fine (with the Yith plugin active).

    I have added an exclusion for the Yith plugin to the JS and CSS settings on Autop. But that has made no difference. This has left me unsure what else to try.

    The exclusion I added was: wp-content/plugins/yith-woocommerce-order-tracking-premium

    After adding that, I can see that this plugin is getting its JS and CSS from its own folder, as opposed to it being consolidated into the autoptimize js / css files. Yet, there is obviously still some kind of conflict going on.

    Any suggestions?

    Thanks… Jonathan

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Optimizing Matters

    (@optimizingmatters)

    8 years, 4 months ago

    morning Jonathan;
    1. can you try disabling “try/catch wrapping”?
    2. when excluding yith, you’ll also have to add exclude ywot to your exclusion list.

    enjoy the weekend!
    frank

Viewing 1 replies (of 1 total)

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