Using either FTP or the web hosting manager file manager (probably cPanel), navigate to the <webroot>/wp-content directory and for the “uploads” directory check what are the permissions and what is the ownership ? The directory must be writable by the webserver (php) program, just what this should be varies with your hosting company, ask their support for the settings. It is almost certainly wrong to set the permissions to 777 (let anyone read / write / create anything) as this is a serious security vulnerability, for instance anyone with a hosted account on the same server could do anything, however 777 is often seen on localhosted setups where while it is not great it is harmless enough.
Unfortunately I don’t have access to FTP. The site is hosted on AWS and I was poking around the console and was completely lost.
I am used to cPanel access and using a client to log directly into the server. It’s so easy that way, not sure why AWS is so complicated, but I am unable to ask their support forum because I don’t have access.
If I had FTP credentials I could solve this pretty quickly. Thanks for your reply.
Also, why did this permission all of a sudden change? Seems to be congruent with the new directory 2018/01 being created with the new year.
-
This reply was modified 8 years, 2 months ago by
benmackie.
-
This reply was modified 8 years, 2 months ago by
benmackie.
-
This reply was modified 8 years, 2 months ago by
benmackie.