Constantly hangs after host key check

  • Resolved ekh00

    (@ekh00)


    8 years, 4 months ago

    Tried increasing memory, increasing or decreasing execution time but it still hangs at the last part of the check and never finishes.

    Jan 04 18:35:25] Scanning for known malware files
    Secure.
    [Jan 04 18:35:25] Scanning for unknown files in wp-admin and wp-includes
    Secure.
    [Jan 04 18:39:58] Check for publicly accessible configuration files, backup files and logs
    Secure.
    [Jan 04 18:39:58] Scanning file contents for infections and vulnerabilities
    [Jan 04 18:39:58] Scanning file contents for URLs on a domain blacklist

    Last two never finish.

    Here’s the final bit of the log: (debug on)
    Jan 04 19:25:43] Scanned contents of 4409 additional files at 1.61 per second
    [Jan 04 19:25:43] Asking Wordfence to check URLs against malware list.
    [Jan 04 19:25:43] Gathering host keys.
    [Jan 04 19:25:43] Using MySQLi directly.
    [Jan 04 19:25:43] Checking 2282 host keys against Wordfence scanning servers.
    [Jan 04 19:25:43] Calling Wordfence API v2.23:https://noc1.wordfence.com/v2.23/?v=4.9.1&s=%5Bremoved for privacy]
    [Jan 04 19:25:44] Done host key check.
    [Jan 04 20:46:49] Calling Wordfence API v2.23:https://noc1.wordfence.com/stats.json
    View activity log

Viewing 1 replies (of 1 total)
  • wfyann

    (@wfyann)

    8 years, 4 months ago

    Hi @ekh00,

    The scanning rate displayed (1.61 per second) seems rather low, so this would indicate a resources related issue.

    Have you tried enabling the “Use low resource scanning” feature?

    If it is enabled, can you try disabling the scan option “Scan images, binary, and other files as if they were executable” which is located on the Wordfence “Options” page?

    This scan option is mainly intended for using on known infected sites. It requires a lot of resources and is not necessary to use for normal scans. The reason for this is that non-executable such as images can not execute themselves. If there is malware in an image, there will be malware in other files on your server as well and those will be detected even with this scan option off.

    Lastly, could you please confirm which hosting provider you’re using?

    Thank you.

Viewing 1 replies (of 1 total)

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