pb with theme installation and css

  • shatit

    (@shatit)


    8 years, 3 months ago

    when i try to install the theme, I get an error message telling that it can’t find the style.css file.
    I checked in the zip file and found one.

    Does anyone ever got this error ?

    thanks in advance for your help

Viewing 3 replies - 1 through 3 (of 3 total)
  • stephencottontail

    (@stephencottontail)

    8 years, 3 months ago

    This can happen if there’s another ZIP file within the actual ZIP file that you’re uploading; some commercial themes are distributed that way. What’s the name of the theme you’re trying to install?

    Thread Starter shatit

    (@shatit)

    8 years, 3 months ago

    thanks for your quick answer Stephen,

    the theme is Keres.
    http://themes.themegoods.com/keres/demo/

    stephencottontail

    (@stephencottontail)

    8 years, 3 months ago

    If you use a commercial theme or plugin and need support, please go to their official support channel. In order to be good stewards of the WordPress community, and encourage innovation and progress, we feel it’s important to direct people to those official locations.

    https://themegoods.ticksy.com/?envato_item_id=3960542

    Forum volunteers are also not given access to commercial products, so they would not know why your commercial theme or plugin is not working properly. This is one other reason why volunteers forward you to the commercial product’s vendors. The vendors are responsible for supporting their commercial product.

Viewing 3 replies - 1 through 3 (of 3 total)

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