The SMTP test reports any kind of error?
Stefano.
SMTP test is working fine and shows success status. When i send out a campaign to approx 2000 emails it says sent but the message is never delivered. I have created a new list adding few emails id to check whether the campaign newsletter is going or not, and its not. How do i fix this.
Hi, do you mean the newsletter is in “sending” status?
No. Status is sent. But when i checked the mail inbox & other folders, no email is received.
How can i fix this. I need to send atleast 5000 emails. Can i install something else and try to use this plugin?
First, is the SMTP enabled in the settings? The test does not care about the “enabled” option.
Second, you shoud ask the provider if they’re dropping the emails, they can check that for you.
Have you made a test from the status panel as well?
Stefano.
Yes, smtp is enabled and correct settings have been added.
I have consulted with the provider and they say emails are working fine, the plugin has issues.
yes test emails are going.
Is there something with cron? do i need to add any codes or configure something? How can the problem be identified?
If there are problem with the cron, you should see your newsletters stuck in sending status and have a notice on top of the admin panels.
Contact me at stefano@thenewsletterplugin.com so we can do a live support session.
Stefano.
